Relationship Manager

PT Bank Sinarmas Tbk; Bogor; On-site; IDR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Relationship Manager to join their team in Bogor. This full-time, on-site role involves managing client relationships, providing exceptional customer service, and analyzing financial data to recommend suitable banking products. The ideal candidate will thrive in a team-oriented environment and possess strong communication and negotiation skills. With a commitment to innovation and quality service, this renowned bank offers a dynamic workplace where your contributions will directly impact client satisfaction and business success.

Qualifications

• Experience in banking or financial services with knowledge of products.
• Ability to work effectively in a team-oriented environment.

Responsibilities

• Manage and grow client relationships while providing excellent service.
• Analyze financial data and prepare reports for clients.

Skills

Client Relationship Management

Customer Service

Financial Data Analysis

Communication Skills

Negotiation Skills

Interpersonal Skills

Banking Software Proficiency

MS Office Applications

Education

Bachelor's degree in Finance

Bachelor's degree in Business Administration

Related field degree

Tools

Banking Software

MS Office

Job description

PT. Bank Sinarmas Tbk. was established in 1989 with a vision to be the leading bank in Indonesia through an integrated distribution network and excellent service performance. Bank Sinarmas is committed to continuous development and innovation, driven by the dedication of its shareholders, managers, and employees. This commitment ensures high-quality services that meet customer expectations while maintaining a strong financial structure. The bank offers a variety of services such as Internet Banking, Mobile Banking, and Online Deposits to meet customer needs.

Role Description

This is a full-time on-site role for a Relationship Manager located in Bogor. The Relationship Manager will be responsible for managing and growing client relationships, providing excellent customer service, and understanding customer needs to recommend appropriate bank products and services. Daily tasks include meeting with clients, analyzing financial data, preparing reports, and collaborating with other departments to ensure client satisfaction and achieve business goals.

Qualifications

• Client Relationship Management and Customer Service skills
• Ability to analyze financial data and prepare detailed reports
• Strong communication, negotiation, and interpersonal skills
• Experience in banking or financial services, with knowledge of banking products and services
• Proficiency in using banking software and MS Office applications
• Bachelor's degree in Finance, Business Administration, or a related field
• Ability to work effectively in a team-oriented environment
• Fluency in Indonesian and English is a plus

Industry

Perbankan