IT Manager - CRM & Web Master

PT Mirah Global Investment; Provinsi Bali; On-site; IDR 30,000 - 70,000; Full time

Job summary

An established industry player is seeking an experienced IT Manager to lead CRM management and webmaster duties. This role involves optimizing the CRM system for enhanced customer engagement and managing the company's websites to ensure they are secure and user-friendly. The ideal candidate will have a strong background in IT management, with expertise in SEO and analytics tools. Join a dynamic team where your skills will directly impact business success and website performance. This is an exciting opportunity to contribute to a forward-thinking organization dedicated to innovation and excellence.

Qualifications

• 5+ years of experience in IT management focusing on CRM and website management.
• Strong experience with SEO and analytics tools for performance optimization.

Responsibilities

• Oversee daily operation and maintenance of the CRM system.
• Manage and maintain the company's websites ensuring security and performance.

Skills

CRM Management

SEO

Website Performance Optimization

Problem-Solving

Communication Skills

Education

Bachelor's degree in Information Technology

Bachelor's degree in Computer Science

Tools

Analytics Tools

Job description

Position Summary :
We are seeking an experienced IT Manager to oversee both CRM management and webmaster responsibilities. The ideal candidate will be responsible for maintaining and optimizing our CRM system, ensuring seamless integration with other business tools, and managing the company's websites to ensure they are secure, functional, and up-to-date.

Key Responsibilities :

CRM Management :

• Oversee the daily operation and maintenance of the CRM system.
• Ensure data integrity, consistency, and security within the CRM.
• Develop and implement CRM strategies to improve customer engagement and sales processes.
• Generate reports and analytics from the CRM to support business decisions.

Webmaster Responsibilities :

• Manage, update, and maintain the company's websites, ensuring optimal performance, security, and user experience.
• Monitor site performance and troubleshoot issues as they arise.
• Implement SEO best practices to improve website visibility and search rankings.
• Coordinate with content creators to ensure timely and accurate updates to the website.
• Manage website hosting, domains, and related technical aspects.
• Ensure websites are compliant with relevant legal and regulatory standards.

Qualifications :

• Bachelor's degree in information technology, computer science, or a related field.
• Minimum of 5 years experience in IT management, with a focus on CRM systems and website management.
• Experience with SEO, analytics tools, and website performance optimization.
• Excellent problem-solving skills and the ability to manage multiple projects simultaneously.
• Strong communication skills, with the ability to work effectively with cross-functional teams.