Supervisor Customer Service (Mandarin Speaker)

PT ZHIPU TOOLS INDONESIA; Daerah Khusus Ibukota Jakarta; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

An established industry player is seeking a Customer Service Supervisor who speaks Mandarin. This role involves training in Cakung for a month before transitioning to PIK 2. The ideal candidate will be detail-oriented, proactive, and proficient in MS Office. Responsibilities include bridging communication between local employees and management, monitoring team performance, and ensuring tasks are completed on time. If you're looking for an exciting opportunity to lead a team and enhance customer service, this position is perfect for you.

Benefits

Accommodation at PIK 2

Qualifications

• Proficient in Microsoft Office products.
• Detail-oriented and proactive in customer service.

Responsibilities

• Serve as a bridge between local employees and management.
• Monitor team performance and report to superiors.

Skills

MS Office

Detail-oriented

Proactive

Job description

Supervisor Customer Service (Mandarin Speaker)

We are looking for a Customer Service Supervisor and live host (Mandarin Speaker). The role involves conducting training in Cakung (East Jakarta) for approximately 1 month, then being stationed at PIK 2.

Requirements:

• Age below 35 years
• Proficient in MS Office
• Detail-oriented and proactive
• Available accommodation at PIK 2

Responsibilities:

• Serve as a bridge between local employees and management
• Complete assigned tasks before deadlines
• Monitor team performance and report to superiors

Application process:

Your application should include answers to the following questions:

• Years of experience as a Customer Service Supervisor
• Expected monthly basic salary
• Qualifications you possess
• Years of experience as a Mandarin Translator
• Proficiency in Microsoft Office products
• Languages you are fluent in
• Availability to travel when required
• Willingness to work outside usual hours (e.g., weekends, evenings, public holidays)

Note: To facilitate the recruitment process, please include any information indicating that this job advertisement might be a scam, misleading, or discriminatory.

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