Field Service Engineer - Glass Machinery

Michael Page; Tangerang; On-site; IDR 80,000,000 - 150,000,000; Full time

Job summary

Join a leading machinery manufacturer as a Field Service Engineer, where you'll be at the forefront of machine installations and customer training. This role offers the opportunity to travel to various customer sites, ensuring that machinery is installed and operated to the highest standards. You'll leverage your mechanical expertise and troubleshooting skills to diagnose and resolve issues, contributing to customer satisfaction and operational efficiency. With a dynamic and international working environment, this position promises a rewarding career path in the heavy machinery sector. If you're driven by a customer-centric approach and enjoy hands-on problem-solving, this role is perfect for you.

Benefits

Dynamic Working Environment

Attractive Remuneration Package

International Work Setting

Qualifications

• 3+ years of experience as a Field Service Engineer in heavy machinery.
• Strong troubleshooting skills for electronic and mechanical issues.

Responsibilities

• Perform machine installations and customer training on-site.
• Diagnose and resolve machinery malfunctions effectively.

Skills

Customer-Centric Mindset

Troubleshooting Skills

Mechanical Knowledge

Education

Bachelor of Engineering (Mechanical)

Job description

About Our Client

The client is a leading machinery manufacturer.

Job Description

• Machine Installation: Travel to customer sites to perform complete machine installations, including maintenance and operational training.
• Customer Training: Train customer representatives in maintenance and operation to ensure proper use of machinery per manufacturer guidelines and specifications.
• Troubleshooting: Diagnose and resolve machine malfunctions, whether related to electronic, electrical, pneumatic, mechanical, or system issues.
• On-Site Service: Identify solutions to customer machinery issues and take necessary actions, including coordinating with the company to ensure effective resolution.
• Service Reporting: Document all service activities and interventions.

The Successful Applicant

• Bachelor of Engineering (mechanical) graduate.
• At least 3 years of experience as a Field Service Engineer, preferably in the heavy machinery sector (wood, glass, metal manufacturing).
• Possesses a customer-centric mindset.
• Willing to travel.

What's on Offer

• Work in an international and diverse setting.
• Dynamic working environment.
• Attractive remuneration package.