Receptionist & Office Admin

Pengiklan Anonim; Balikpapan; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

A leading company in Balikpapan is seeking a Receptionist to manage front office activities. The ideal candidate will possess excellent communication skills and a professional demeanor. Responsibilities include greeting visitors, managing calls, and maintaining office supplies. This role requires a Bachelor's degree and proven experience in a similar position. Join us to be part of a dynamic team that values customer service and professionalism.

Qualifications

• Proven work experience as a Receptionist or similar role.
• Excellent written and verbal communication skills.
• Ability to read, write, and speak English fluently.

Responsibilities

• Greet clients and visitors with a positive attitude.
• Answer and forward incoming phone calls.
• Maintain the reception area and common areas.

Skills

Communication

Customer Service

Interpersonal Skills

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Receptionist Job Description

Responsibilities

1. Greet clients and visitors with a positive, helpful attitude; determine the purpose of each person's visit and direct visitors to the appropriate person and location.
2. Answer, screen, and forward incoming phone calls; provide basic and accurate information in-person and via phone/email.
3. Keep detailed and accurate records of visitor requests and calls received.
4. Receive mail, documents, packages, and courier deliveries, and deliver or distribute items.
5. Perform administrative and clerical support tasks.
6. Maintain the reception area and all common areas in a clean and tidy manner at all times.
7. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook).
8. Order front office supplies and keep inventory of stock.
9. Update calendars and schedule meetings.
10. Arrange travel and accommodations.
11. Maintain and create attendance records for employees.
12. Manage catering services for daily meals and company events.
13. Handle payments for utilities and other office expenses.
14. Perform basic filing and recordkeeping.

Requirements

• POH & Placement: Balikpapan
• Bachelor's Degree in a related field, minimum GPA 3.00.
• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Excellent written and verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office.
• Professional attitude and appearance.
• Ability to read, write, and speak English fluently.
• Comfortable multi-tasking and prioritizing tasks without guidance.
• Punctual with a strong attendance record.
• Additional questions include salary expectations, years of experience, language proficiency, customer service experience, notice period, and availability for outside hours.