Front Desk Manager (M/W) Club Med Resort Indonesia or overseas

Club Med; Kota Semarang; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

An established industry player is seeking a dynamic G.O Front Desk Manager to oversee a vibrant international team. In this engaging role, you will connect with guests, ensuring their needs are met while fostering a motivated team environment. Your responsibilities will include coordinating reception activities, developing local sales, and maintaining health and safety standards. This is a fantastic opportunity to showcase your talents and contribute to a lively resort atmosphere, making every guest's stay memorable. If you thrive in a sociable environment and are ready for a rewarding challenge, this position is perfect for you!

Qualifications

• Must be sociable and able to connect with guests.
• Multilingual abilities are essential for international interactions.

Responsibilities

• Oversee and motivate an international team of 20 to 25 employees.
• Coordinate reception activities and ensure guest satisfaction.
• Guarantee compliance with health and safety rules.

Skills

Sociability

Multilingualism

Problem-solving

Team Motivation

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.

You will

• Oversee, unite and motivate an international team of 20 to 25 employees (evaluations, training with the University of Talents, development opportunities...)
• Coordinate all reception activities
• Inform, coordinate and organise the customers' stay and meet their expectations
• Develop local sales in the resort
• Guarantee compliance with Club Med health and safety rules as well as maintenance of the resort's assets
• Unite and motivate your teams around the defined objectives and support their development.

In becoming a G.O Front Desk Manager, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.