E-Commerce Sales Manager

PT. EPIQ DISTRIBUTION INDONESIA; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Join a leading e-commerce distribution company in Jakarta as an E-Commerce Sales Manager. You will drive sales growth, strategize promotions, analyze market data, and oversee e-commerce operations. With a collaborative culture and competitive benefits, this is your chance to make a significant impact.

Benefits

Competitive remuneration

Opportunities for career development

Qualifications

• Minimum 2-3 years of experience in e-commerce management.
• In-depth understanding of e-commerce platforms and their algorithms.
• Experience with analytical tools for data analysis.

Responsibilities

• Develop strategies to increase traffic and conversion on e-commerce platforms.
• Conduct sales data and market trend analysis.
• Manage daily operations of the e-commerce platform.

Skills

Data analysis

Communication

Negotiation

Problem-solving

Multitasking

Tools

Google Analytics

Job description

About the role

We are seeking an experienced E-Commerce Sales Manager to join our growing team at PT. EPIQ DISTRIBUTION INDONESIA'. In this full-time role, you will be responsible for driving sales and revenue growth across our e-commerce channels. You will be based in Central Jakarta, Jakarta. This is an exciting opportunity to make a significant impact on the success of our online business.

What you'll be doing

Develop sales and promotion strategies to increase traffic and conversion on the e-commerce platform, both on the company website and marketplaces (Shopee, Tokopedia, Lazada, TikTok Shop, etc.).

Conduct sales data analysis, market trend analysis, and customer behavior analysis to formulate strategies for sales improvement.

Manage the daily operations of the e-commerce platform, including overseeing product management, pricing, inventory, and product descriptions to ensure an attractive and informative presentation.

Identify, research, analyze, and interpret brand presence on marketplaces/online channels.

Be responsible for gathering market and competitor information.

Coordinate with the marketing team to manage advertising and promotional campaigns, and ensure brand consistency across all digital channels.

Manage relationships with external parties such as logistics partners, customer service, and Account Managers (RM) to ensure smooth e-commerce operations.

Handle and resolve customer issues related to online transactions, including returns, refunds, and customer complaints.

Create regular reports on sales performance, campaign effectiveness, and recommendations for improvement to achieve set targets.

Ensure optimal stock availability and collaborate with the production team to streamline the goods delivery process.

What we're looking for

Minimum of 2 - 3 years of experience in e-commerce management, particularly in online sales supervision and strategy.

In-depth understanding of e-commerce platforms and marketplaces (Shopee, Tokopedia, Lazada, TikTok Shop, etc.) as well as the algorithms used by each platform.

Data analysis skills and experience with analytical tools such as Google Analytics, marketplace analytics, or other relevant tools.

Good communication skills to coordinate with internal and external teams.

Skills in negotiation and relationship management with third parties such as vendors, logistics providers, etc.

Good multitasking and problem-solving abilities, especially in handling customer complaints and operational issues.

What we offer

At PT. EPIQ DISTRIBUTION INDONESIA', we are committed to creating a supportive and empowering work environment where our employees can thrive. We offer a range of benefits, including competitive remuneration, opportunities for career development, and a collaborative, inclusive culture. We are an equal opportunity employer and encourage applications from candidates with diverse backgrounds and experiences.

About us

PT. EPIQ DISTRIBUTION INDONESIA' is a leading e-commerce distribution company with a strong presence in Indonesia. We are dedicated to delivering innovative solutions that drive growth and success for our partners. Our mission is to redefine the future of e-commerce logistics, and we are looking for talented individuals to join us on this exciting journey.

If you're ready to take your career to the next level, we encourage you to apply for this role now.

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