E-Commerce Manager (TikTok & Shopee)

Currently Digital Harbor is looking for E-Commerce Manager (TikTok & Shopee)

Requirements:

1. Minimum 3 year experience in related field
2. Fluent Mandarin is an advantage
3. Have negotiation ability, and high multitasking skills
4. Have excellent analytical skill, creative and innovative
5. Understand about live streaming, affiliation, and e-commerce

Key Responsibilities:

Live Streaming Management

1. Oversee and manage daily live streaming operations to ensure smooth execution.
2. Coordinate with the Host Leader to schedule and optimize host performance.
3. Develop strategies to increase engagement and maximize sales during live sessions.

Performance Monitoring & Analysis

1. Track and analyze key e-commerce performance metrics, including GMV (Gross Merchandise Value), conversion rates, and audience engagement.
2. Monitor live streaming performance and provide improvement strategies.
3. Generate data-driven reports for management review.

Operational Efficiency

1. Ensure all live streaming and e-commerce operations run efficiently, addressing any technical or logistical issues.
2. Work closely with the Graphic Design & Operation Support team to set up and maintain live room equipment (lighting, camera, background, OBS, etc.).
3. Manage seller center operations, including product listing, promotions, and inventory monitoring.
4. Ensure compliance with platform policies and handle any violations or penalties from e-commerce platforms (e.g., TikTok Shop).

Campaign & Promotion Execution

1. Collaborate with the Business Development team to execute promotional campaigns and maximize e-commerce sales.
2. Optimize product positioning and live streaming tactics based on market trends.
3. Supervise and guide the E-Commerce Operation team to achieve daily and monthly targets.
4. Provide training and support to enhance the team's operational capabilities.
5. Align with other departments (BD, Talent Acquisition, Graphic Design, and HR) to improve overall workflow.
6. Prepare and present daily, weekly, and monthly performance reports to management.
7. Propose new strategies and improvements to enhance operational efficiency and sales performance.

*Placement in Kelapa Gading, North Jakarta

Are you interested to be part of our team? Apply Now!

Good Luck!