E-commerce Manager

PT Teknologi Medika Pratama; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in Indonesia aims to expand its innovative pharmacy chain and is seeking an E-commerce Manager. This role focuses on enhancing online sales through effective strategies, campaign management, and collaboration with teams to ensure optimal product performance. The ideal candidate is experienced in e-commerce, with a strong analytical background and excellent communication skills.

Qualifications

• 3-5 years of experience in e-commerce or digital sales.
• Strong knowledge of online marketing and analytics tools.
• Experience with digital conversion optimization is a plus.

Responsibilities

• Develop and execute e-commerce strategies.
• Monitor campaign performance and optimize based on data.
• Collaborate with supply chain teams for inventory management.

Skills

Analytical skills

Project management

Communication skills

Digital marketing knowledge

E-commerce platforms knowledge

Education

Bachelor’s degree in Business, Marketing, E-commerce, or related field

Job description

At Inofarma, we’re on a mission to revolutionize healthcare in Indonesia. Our goal is to build the largest, innovative pharmacy chain that enhances the health and well-being of communities across the nation. We’re delivering accessible, affordable, and high-quality medicines paired with expert pharmaceutical services, all while creating a brand that Indonesians trust and love.

As we grow towards 1,000 stores, we’re looking for a results-driven E-commerce Manager to lead and optimize our online sales performance—crafting compelling digital campaigns, enhancing customer experience, and driving conversions across all platforms to support our nationwide expansion.

Key Responsibilities:

• Develop and execute e-commerce strategies to drive online traffic, increase conversion rates, and grow revenue
• Conduct market and competitor analysis to identify trends and opportunities
• Manage and optimize the company’s e-commerce platforms
• Ensure product listings, pricing, inventory, and content are accurate and up-to-date
• Monitor campaign performance and make data-driven improvements
• Track key performance metrics (KPIs) such as sales, traffic, conversion rate, and ROI
• Monitor customer feedback, returns, and complaints to optimize satisfaction
• Collaborate with supply chain and warehouse teams to manage inventory levels and fulfillment processes
• Ensure smooth order processing and timely delivery

Requirements:

• Bachelor’s degree in Business, Marketing, E-commerce, or related field
• 3-5 years of experience in e-commerce or digital sales
• Strong knowledge of online marketing, e-commerce platforms, and analytics tools
• Excellent analytical, project management, and communication skills
• Experience with digital conversion optimization is a plus

Additional information about the company and application process should be included separately, avoiding redundancy.