E-Commerce Associate Manager

• Manage the company’s online store(s), ensuring accurate product listings, pricing, promotions, etc.

• Oversee daily operations, inventory management, and order fulfillment.

• Work closely with the operation teams to ensure smooth delivery processes.

• Optimize product assortment, pricing strategies, and promotions to increase sales.

• Identify opportunities to enhance online sales through cross-selling, bundling, and seasonal promotions.

• Liaise with Marketplace POC/RM (Shopee, Tokopedia, Lazada, Blibli, Zalora & MAPCLUB) to maximize traffic and sales.

Website & User Experience Optimization

• Ensure the website is user-friendly, responsive, and optimized for conversions.

• Work with developers/designers to enhance site functionality, UI/UX, and mobile experience.

• Conduct A/B testing to improve site performance.

Data Analysis & Reporting

• Track and analyze online sales data and campaign performance.

• Provide weekly and monthly reports with insights and recommendations.

• Utilize GA, Shopify analytics, or other e-commerce analytical tools to drive data-driven decisions.

• Coordinate with third-party platforms, agencies, and service providers.

• Negotiate partnerships with logistics providers, digital marketing agencies, and payment gateways.