Duty Engineer

Sofitel; Kuta Selatan; On-site; USD 30.000 - 40.000; Full time

Job summary

A luxurious beachfront resort seeks an Assistant Chief Engineer to support the Chief Engineer in daily operations at a renowned property in Bali. This role demands strong leadership and excellent customer service skills, with responsibilities including maintenance supervision and team support to ensure exceptional guest satisfaction.

Qualifications

• Minimum 5 to 6 years in hotel Engineering Department.
• 0-1 years in the same position is preferred.
• Engineering Certification is an advantage.

Responsibilities

• Assist Chief Engineer in day-to-day operations.
• Supervise maintenance of all equipment.
• Respond to customer queries and resolve issues.

Skills

Supervision

Customer Service

Problem Solving

Education

Relevant degree or diploma

Job description

Company Description

Sofitel Bali Nusa Dua Beach Resort is a French-inspired luxury 5-star beachfront resort with tropical gardens and sophisticated, modern architecture. Part of the MyResorts program featuring exclusive experiences for ALL members, it offers 413 rooms including 39 suites and villas with complete resort facilities: 3 restaurants, 2 bars, a Club Millesime VIP Lounge, Sofite FITNESS, Sofitel SPA, outdoor and indoor kids club and 24 function rooms including a Grand Ballroom and a Beachfront Ballroom.

This luxury beach resort is located within the exclusive resort area in Nusa Dua, Bali with stunning sunrise, pristine beach, and a beachside pathways stretched over 7 km, perfect for morning walks or a cycling tour.

Job Description

• Responsible for assisting the Chief Engineer in the overall day to day operations.
• Conform and adhere to the policies & procedures and rules & regulations laid down by hotel in order to achieve the highest levels of uniformity and guest service.
• To supervise the upkeep and maintenance of all the equipment of the company.
• Any matter which may effect the interests of hotel should be brought to the attention of the Management.
• Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.
• Ensure that the team is trained for all safety provisions.
  
  

Qualifications

• Relevant degree or diploma
• Hold Engineering Certification is an advantage
• Minimum 5 to 6 years of total Experience in hotel Engineering Department and 0-1 years of experience in same position