Due Diligence & Corporate Enquiries Supervisor

Integrity Indonesia; Jakarta Pusat; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

Integrity Indonesia is seeking an experienced Due Diligence & Corporate Enquiries Supervisor to lead and coordinate due diligence and corporate investigations across Indonesia, Malaysia, and Thailand. You will manage case workflows, oversee reports, and ensure delivery aligns with client requirements.

The role requires a Bachelor's degree and 4–5 years in due diligence or related fields, English and Indonesian proficiency, strong leadership, and ability to work with cross‑border teams, tools,

Qualifications

• Bachelor’s degree in Business, Law, International Relations, Investigations, Research, Intelligence, or a related field.
• 4–5 years of experience in due diligence, corporate investigations, intelligence, or related fields with supervisory experience.
• Strong analysis, risk identification, and ability to coordinate multi‑country investigations.

Responsibilities

• Lead case management: allocate workloads, monitor progress, ensure quality and timelines.
• Lead and develop the team across Indonesia, Malaysia, and Thailand.
• Drive quality and research excellence using diverse sources and experts.
• Support product and department development, budgeting, and tooling improvements.
• Collaborate with Operations, Quality, HR and Sales on investigations and training.
• Advise Head of Operations with regular updates and risk reporting.
• Hands‑on case handling during peak periods.

Skills

Case management

Team leadership

Investigations

Research methods

English & Indonesian

Education

Bachelor's degree

Tools

MS Office

Research tools

Case mgmt systems

Job description

We are looking for an experienced Due Diligence & Corporate Enquiries Supervisor to lead and coordinate due diligence and corporate investigation projects across Indonesia, Malaysia, and Thailand. This role combines case management, team leadership, quality oversight, and business development to ensure projects are delivered accurately, efficiently, and in line with client requirements.

What You’ll Do

1. Lead Case Management: Allocate workloads, monitor case progress, review investigation plans and reports against Case Briefs, and ensure quality, timelines, budgets, and resources are effectively managed.
2. Lead & Develop the Team: Supervise, brief, coach, and assess Analysts across Indonesia, Malaysia, and Thailand while supporting workforce planning and recruitment.
3. Drive Quality & Research Excellence: Ensure effective use of research methodologies, information sources, external resources, and subject‑matter experts to support high‑quality investigations.
4. Support Product & Department Development: Contribute to annual plans, budgets, new products, research initiatives, benchmarking, training, and improvements to investigation tools and methodologies.
5. Collaborate Across Teams: Work closely with Operations, Quality, HR, Sales, and other departments on investigations, recruitment, training, quality improvements, and client requirements.
6. Advise & Report: Provide regular updates to the Head of Operations, highlight issues and risks, and recommend solutions or opportunities for improvement.
7. Hands‑on Support: Participate directly in case handling when required, particularly during periods of high workload.

What We’re Looking For

1. Bachelor’s degree in Business, Law, International Relations, Investigations, Research, Intelligence, or a related field.
2. 4–5 years of experience in due diligence, corporate investigations, intelligence, research, background screening, compliance, or a related field, with supervisory or team leadership experience.
3. Strong experience in case management, investigative research, report review, and project coordination.
4. Excellent analytical and critical‑thinking skills, with the ability to identify risks, inconsistencies, and relevant information from multiple sources.
5. Strong English communication and report‑writing skills; Bahasa Indonesia required. Additional regional languages are a plus.
6. Experience managing or coordinating regional or multi‑country teams is preferred.
7. Strong leadership, coaching, stakeholder management, and problem‑solving skills.
8. Commercial awareness and the ability to understand and respond to client objectives.
9. Proficiency in MS Office, research tools, and digital platforms; experience with investigation or case management systems is a plus.
10. Highly organized, proactive, resourceful, and able to manage multiple cases and priorities.
11. High standards of integrity, confidentiality, attention to detail, and professional judgment.

If you meet these requirements and you are looking for a new, exciting opportunity within a successful, growing company, then this role is for you!

Integrity Indonesia is an equal‑opportunity employer.

Integrity Indonesia is a foreign investment company that has operated for 25 years in Indonesia. Our business is to provide services related to the prevention, detection and investigation of fraud. Our services include employment background screening, whistleblowing systems, mystery shopping services, due diligence, research & market intelligence, asset tracing, skip tracing, claims investigations, brand protection, anti‑counterfeiting, trademark investigation and market surveys.