Driver Direksi Eksekutif – Inap & Rotasi Jadwal

Pt. Sinergi Bangun Global; Jawa Barat; On-site; IDR 100,440,000 - 167,400,000; Full time

Job summary

Pt. Sinergi Bangun Global is seeking an Import & Customs Operations Staff to support its logistics and import activities in Indonesia. The role requires hands-on experience in freight forwarding and strong knowledge of customs procedures and PIB reviews.

The successful candidate will coordinate with PPJK, freight forwarders, and warehouses to ensure timely clearance, proper documentation, and compliant operations across import and export processes.

Qualifications

• Bachelor's Degree or Diploma in any discipline.
• Minimum 5 years in freight forwarding or customs-related environment.
• Strong understanding of Indonesian import-export regulations and customs procedures.
• Experience reviewing PIB and other customs documents.
• Good command of English (written and spoken).

Responsibilities

• Review and verify import documentation, including PIB and supporting customs documents.
• Coordinate with PPJK, freight forwarders, and customs-related parties to ensure efficient customs clearance.
• Monitor import and export shipments and ensure compliance with Indonesian customs regulations.
• Liaise with warehouses regarding goods receiving, inventory coordination, and deliveries to customers.
• Ensure all import and export documentation is complete, accurate, and compliant with regulatory requirements.
• Follow up on shipment status and proactively resolve operational issues related to logistics and customs clearance.
• Communicate with internal departments and external service providers to support supply chain activities.
• Maintain proper records and reports related to import, export, and customs operations.

Skills

English proficiency

Coordination

Attention to detail

Education

Bachelor's degree or Diploma in any discipline

Tools

Kewill system

Job description

Description

EXPORT

• Receive inquiry from shipper / overseas.
• Receive new shipment from sales team.
• Checking update cost to vendor (prepare quotation if any).
• Prepare documentation, dock receipts, BL (HBL, MBL, Cargo Manifest such as AMS, ISF/ ACI).
• Request PEB (Export Declaration) to PPJK. Communicate with customers regarding disposition of freight (i.e. Tracking & tracing, routing & dispatching, and rate quotations).
• File SED's (Shippers Export Declarations).
• Submit booking to co-loader/vendor or carrier.
• Inform vessel schedule to the shipper.
• Arrange trucking to pick up cargo.
• Release DO ( Delivery Order ) to shipper.
• Send shipping instruction to vendor/co-loader or carrier.
• Checking export document from shipper.
• Review and confirming Master Bill of Lading (MBL) from co-loader/vendor or carrier.
• Send pre-alert to destination office and the shipper.
• Post pre-alert on Kewil to destination office properly.

IMPORT

• Receive review, and process inquiry or shipping instruction from customer/sales/overseas.
• Communicate with both origin office and consignee (including preparing quotation).
• Review import HBL (House Bill of Lading), MBL (Master Bill of Lading) & CIPL (Commercial Invoice & Packing List Docs) from origin office.
• Seek approval draft HBL from the consignee.
• Confirm & receive pre-alert on Kewill properly.
• Send pre-alert document to consignee.
• Prepare and pickup custom document from the consignee.
• Request draft PIB (Import Declaration) to PPJK.
• Sending draft PIB (Import Declaration) to the consignee for approval.
• Request BC.1. and Copy Manifest to Co - Loader / Carrier.
• Send NOA (Notice of Arrival) once shipment arrived.
• Update the pod on Kewill system properly.
• Prepare and arrange payment request/PR duty/tax to Co - Loader / Carrier.
• Issue Billing invoice duty/tax same day as payment request/PR.
• Monitor custom clearance process with custom clearance officer.
• Update custom process to the consignee regularly.
• Arrange trucking once shipment released/SPPB.
• Update milestone for delivery status properly.
• Prepare and issue for billing invoice (freight and custom clearance).
• Issue transmittal receive and submit full set of invoice & supporting documents to receptionist.
• Accrue cost from vendor and submit original invoice from vendor to finance for finalize.
• Locking the file on Kewill system properly.
• Monitor transactions and notify manager of any problem or irregularities.
• Provide excellent and timely customer service by informing the customer of the status of their shipment(s).
• Coordinate the release of goods from the carrier, customs or other governmental agency examinations that may be required.

FINANCE

• Update milestone on Kewill system properly.
• Locking the file on Kewill system properly.
• Track and trace cargo as necessary to insure proper movement and delivery.
• Provide finance department with proper and correct billing information.
• Communicate & correspond with other company branches and agents for customer satisfaction, and ensure excellent service execution.
• Seek the most profitable mode of shipment, yet meet customer's requirement for the movement of freight. Implement the Quality objectives set for Sea Freight Department.
• Help maintain implementation on Health, Safety and Environment objectives on daily business.

A job description covering your responsibilities will be available at the time of employment. Due to the evolving nature and changing demands of the business, your direct supervisor be entitled to ask you with additional tasks

About the Role

We are looking for a motivated and detail-oriented Import & Customs Operations Staff to support our logistics and import operations.

The ideal candidate has hands‑on experience in the freight forwarding industry and a solid understanding of Indonesian import‑export regulations and customs procedures.

This role requires close coordination with PPJK, warehouses, freight forwarders, and internal stakeholders to ensure smooth customs clearance, timely delivery, and compliance with all applicable regulations.

Key Responsibilities

• Review and verify import documentation, including PIB (Import Declaration) and supporting customs documents.
• Coordinate with PPJK, freight forwarders, and customs‑related parties to ensure efficient customs clearance processes.
• Monitor import and export shipments and ensure compliance with Indonesian customs regulations.
• Liaise with warehouses regarding goods receiving, inventory coordination, and deliveries to customers.
• Ensure all import and export documentation is complete, accurate, and compliant with regulatory requirements.
• Follow up on shipment status and proactively resolve operational issues related to logistics and customs clearance.
• Communicate with internal departments and external service providers to support supply chain activities.
• Maintain proper records and reports related to import, export, and customs operations.

Qualifications

• Bachelor's Degree (S1) or Diploma (D3) in any discipline.
• Minimum 5 years of experience in a freight forwarding, logistics, import‑export, or customs‑related environment.
• Strong understanding of Indonesian import‑export regulations and customs procedures.
• Experienced in reviewing and checking PIB and other customs documents.
• Familiar with coordinating with PPJK, freight forwarders, warehouses, and customs authorities.
• Good command of English, both written and spoken.
• Strong administrative, coordination, and problem‑solving skills.
• Willing to learn and adapt to new challenges and business processes.
• Preferably based in Jakarta, with an estimated commuting time to the office of no more than one hour.
• Pleasant personality, easy‑going, and able to work effectively with different stakeholders.
• Hardworking, highly responsible, proactive, and detail‑oriented.

Preferred Qualifications

• Previous experience working for a freight forwarding company or PPJK.
• Strong knowledge of customs clearance processes and import compliance.
• Experience managing multiple stakeholders and shipment activities simultaneously.

Why Join Us?

• Opportunity to work in a dynamic and growing business environment.
• Exposure to end‑to‑end import, logistics, and customs operations.
• Collaborative and supportive team culture.
• Opportunities for professional growth and continuous learning.

We are Wesco. We enable the connected world. We are leading global distributor of Network & Security, Electrical and Utility Power Solutions. We are proud of our culture of ethics, honesty, diversity and growth. We reward initiative and original ideas. Wesco employs individuals around the world. We seek out and encourage diversity of thought and experience. Our differences strengthen our company and enrich our culture. It’s safe to say, you will be welcome here.

At Wesco, we build, connect, power and protect the world. As a leading provider of business‑to‑business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (and active community engagement, we create an environment where every team member has the opportunity to thrive.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.

Additional Information

Job Identification:

Job Category: Guest Services, Operations, and Front Office

Job Schedule: Full time

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Duty Manager, you will be responsible for overseeing the hotel's daily operations, ensuring that all departments work together seamlessly to deliver outstanding guest service. Your leadership and problem‑solving skills will be key in providing a positive guest experience and ensuring smooth hotel operations. As a Duty Manager, you're not just overseeing hotel operations in the absence of the General Manager - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Manage daily hotel operations: Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance
• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner
• Assist across departments: Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high‑volume periods
• Monitor the property: Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly
• Facilitate team knowledge: Provide regular updates and training to ensure the team is well‑informed of hotel offerings, services, and local attractions
• Track and improve performance: Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven background in front office or hotel operations, ideally in a supervisory or managerial role.
• Strong team management skills with the ability to motivate staff and drive service excellence.
• Excellent communication and problem‑solving skills; able to handle complaints and challenges professionally.
• Proficient in hotel PMS and familiar with standard operational procedures.
• Calm under pressure and responsive to changing priorities or schedules.
• Fluent in English; additional languages are a plus.
• Flexible to work nights, weekends, and holidays.

Join an Award‑Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award‑winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands (and a company‑wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Guest Service Manager - The St. Regis Jakarta

Posted 2 days ago

Job Description

Additional Information

Job Number:

Job Category: Rooms & Guest Services Operations

Location: Rajawal Place Jalan HR Rasuna Said Kav. B/4, Setiabudi, Jakarta Selatan 12910, Indonesia

Position Type: Management

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day‑to‑day operations. Understands employee positions well enough to perform duties in employees' absence.
• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Ensures that regular on‑going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day‑to‑day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Strives to improve service performance.
• Provides immediate assistance to guests as requested.
• Ensures employees understand customer service expectations and parameters.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Manages payroll administration.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Participates in employee progressive discipline procedures.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises on‑going training initiatives and conducts training when appropriate.
• Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities

• Provides information to supervisors, co‑workers, and subordinates by telephone, in written form, e‑mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.

Additional Information

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Relevant benefits, location, salary, and contact information were omitted because the source contained disallowed phrases such as "Apply now" and other recruitment boilerplate. All core responsibilities, qualifications, location details, contract type, working hours, and inclusive statements have been preserved.