Dive Center & Dive Operation Manager

PADI; Nusa Tenggara Timur; On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player in the diving sector is seeking a dynamic Operations Manager to oversee dive operations, ensuring safety and quality while delivering exceptional customer experiences. This role involves supervising dive trips, managing a dedicated team, and implementing effective marketing strategies to attract divers. The ideal candidate will possess strong leadership skills, a passion for diving, and a commitment to maintaining high safety standards. Join a forward-thinking company where you can make a significant impact in the diving community and help create memorable experiences for guests.

Qualifications

• Strong knowledge of dive operations and safety regulations.
• Experience in managing budgets and financial performance.

Responsibilities

• Supervise and manage dive operations while ensuring safety and quality.
• Monitor financial performance and manage the dive center's profitability.

Skills

Dive Operations Management

Safety Protocols

Team Management

Customer Service

Marketing Strategies

Education

Certification in Dive Instruction

Degree in Business Management

Job description

Job Description

Operations and Safety:
Supervising dive operations, including planning, organizing, and executing dive trips while ensuring adherence to safety protocols and dive regulations.
Maintaining dive equipment by conducting regular inspections, maintenance, and repairs to ensure optimal working condition.
Managing the dive team by supervising, training, and motivating dive instructors and staff to meet safety standards and provide excellent customer service.
Ensuring safety and quality by implementing and enforcing safety procedures, risk management protocols, and emergency response plans.
Ensuring compliance with company and international safety and quality standards.

Management and Administration:
Monitoring financial performance, managing budgets, and ensuring profitability of the dive center.
Hiring, training, evaluating, and managing staff, including dive instructors and support personnel.
Handling administrative tasks such as paperwork, scheduling, bookings, and other duties.
Maintaining effective communication with team members, management, guests, and third parties.
Reporting on the dive center's progress and issues to management.

Customer Experience and Sales:
Providing excellent customer service to ensure a positive and memorable diving experience for guests.
Developing and implementing marketing strategies to attract divers, promote dive trips, and grow the business.