Director, Business Development, Small Medium Enterprises

MasterCard; Daerah Khusus Ibukota Jakarta; On-site; USD 150,000 - 200,000; Full time

Job summary

A leading company in the financial services sector is seeking a Director for Business Development in Small Medium Enterprises. This role, based in Jakarta, will drive strategy and growth for the Small Business segment across Southeast Asia. The successful candidate will leverage strong business development skills and collaborate with various stakeholders to enhance Mastercard's offerings. This position requires excellent communication skills and a proactive approach to achieving targets in a dynamic environment.

Qualifications

• Strong product and business development skills with a proven track record.
• Relevant industry experience preferred in payments, cards, financial services.
• Excellent communication and presentation skills.

Responsibilities

• Drive growth of Small Business portfolios and achieve targets.
• Collaborate with stakeholders to support new launches.
• Champion digital enablement within the Small Business space.

Skills

Business Development

Communication

Presentation

Team Player

Organizational Savvy

Tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Director, Business Development, Small Medium Enterprises

The Small Business segment team drives opportunities within Southeast Asia to grow and defend our business profitably and sustainably.

Our key activities include:

1. Identifying and developing new business
2. Identifying and driving strategic partnerships
3. Providing deep sales expertise to our partners and powering their growth

The Director, Small Business Segment, based in Jakarta, Indonesia, will be part of the Commercial and New Payments Flow team responsible for advancing Mastercard’s Small Business efforts in Southeast Asia. The position reports to the Vice President, Small Business Segment Lead, SEA division.

The individual will be responsible for driving strategy, business development, analysis, and reporting. This role will be the single point of contact for all SME business development and sales to external partners.

The key objectives of this role are to drive growth of the Small Business portfolios, achieve targets in new wins, spend volumes, revenue, and market share through activities such as:

• Possessing deep knowledge of payment market products and programs from issuer, acquirer, and end-user perspectives. Developing strategies and recommending new, differentiated features to enhance sales and optimization strategies for existing and prospective bank partners, third-party partners, fintech partners, and startup communities to drive new business and incremental growth for Mastercard's Small Business portfolio.
• Collaborating with stakeholders across various teams and partners to support new launches and go-to-market initiatives.
• Providing consultative sales enablement during complex, cross-departmental discussions, leveraging functional skills and understanding of Mastercard's assets.
• Championing digital enablement (e.g., digital first, contactless, tokenization) within the Small Business space and driving adoption with excellent customer experience.
• Communicating new products, services, platforms, and enhancements to stakeholders and customers via announcements, briefings, PR, etc.

All About You:

• Strong product and business development skills with a proven track record.
• Relevant industry experience preferred, such as payments, cards, financial services, fintech, startup environment.
• Ability to initiate new approaches and deliver tangible results.
• Excellent communication and presentation skills; a strong team player.
• Self-motivated with the ability to operate in a cross-functional environment.
• Proficient in Microsoft PowerPoint, Word, and Excel.
• Organizational savvy to navigate a matrixed organization; resilient in a goal-driven environment.
• Willingness to travel regionally.

We seek an individual capable of bundling and selling solutions like Commercial, SME Cards, Digital Payables, Collections, and Lending to Transaction and SME Bankers.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with inherent risks. Employees must:

• Abide by Mastercard’s security policies and practices;
• Ensure confidentiality and integrity of accessed information;
• Report security violations or breaches;
• Complete mandatory security trainings as per Mastercard’s guidelines.