Dining Room Server - Specialty ADV - Disney Cruise Land - Yogyakarta

PT. Ratu Oceania Raya; Daerah Istimewa Yogyakarta; On-site; USD 30.000 - 60.000; Full time

Job summary

An established industry player in hospitality is seeking dedicated personnel to enhance guest experiences on international cruise lines. This role involves providing detailed menu descriptions, ensuring flawless service, and maintaining high sanitation standards. Ideal candidates will possess strong customer service skills and a solid understanding of food safety protocols. Join a dynamic team and make a significant impact on guest satisfaction while enjoying the vibrant atmosphere of onboard service.

Qualifications

• Experience in food and beverage service, preferably in a hospitality setting.
• Knowledge of food safety and sanitation standards.

Responsibilities

• Provide detailed menu descriptions and take orders from guests.
• Ensure timely delivery of food and beverages, maintaining high service standards.

Skills

Customer Service

Food Safety Knowledge

Up-selling Techniques

Time Management

Tools

Micros System

Job description

Company Description: Provider of Hotel and Marine Personnel to International Cruise Lines, Commercial Shipping, and Hotels Worldwide.

Job Description:

1. Provide detailed menu descriptions to guests, take orders, and set tables properly for each course.
2. Ensure a flawless guest experience by coordinating service and ensuring accurate timing and delivery of each course.
3. Use computer workstations to ring in alcoholic and non-alcoholic beverages (Micros system).
4. Understand food safety programs and maintain USPH (United States Public Health) sanitation and cleanliness standards throughout the work area.
5. Practice up-selling and suggestive selling techniques.
6. Follow all responsible vendor procedures for alcohol service, including actively requesting guests for proof of identity to verify age, and have the confidence to discontinue alcohol service to guests as necessary.
7. Perform Food and Beverage Service duties (Breakfast and Lunch) on a rotational basis in various onboard locations, including Quick Service.