The Digital Product Manager identifies and delivers digital solutions that enhance operational efficiency and business performance across core operations and supporting functions. The role collaborates closely with business operations leaders and manages cross-functional digital delivery teams to identify opportunities, implement solutions, and achieve measurable business improvements. The Product Manager leads the digital products, while the operational leader provides operational authority and expertise and is accountable for the business changes needed to realize value.
- Partner with operational leaders and frontline teams to identify the highest-value opportunities and set a domain product roadmap supporting business strategy, safety, sustainability, and operational performance.
- Bring ideas from other operations, industries, and emerging technologies, using rapid tests, pilots, and prototypes to establish their value and feasibility before significant delivery investment.
- Lead cross-functional teams consisting of technology, data, product development, and change management professionals to deliver digital initiatives aligned with business priorities.
- Work with Product Analysts and operational specialists to understand current processes, establish baselines, quantify benefits, and develop evidence-based business cases.
- Set product direction for supplier delivery teams, work through the Delivery Manager to oversee execution, and coordinate with Platforms & Data on the shared capabilities required.
- Plan adoption, training, process change, operational readiness, and ongoing support as part of each product, and track performance and value after deployment to recommend whether products should scale, change, or stop.
- Use AI and data to improve research, analysis, testing, and product decisions.
Job requirements
- Minimum Bachelor’s degree in Engineering, Business, Information Systems, Computer Science, Science, Data Analytics, or another relevant discipline. A relevant postgraduate qualification is preferred.
- Minimum seven years of relevant experience in digital product management, technology-enabled transformation, or related roles, including substantial experience owning products through discovery, delivery, adoption, and measurable business outcomes.
- Demonstrated ability to partner with senior operational leaders, lead cross-functional teams, develop business cases, direct delivery, and achieve strong user adoption and business impact.
- Experience in mining, energy, manufacturing, smelting or another asset-intensive industry is strongly preferred due to the role’s close integration with operational teams and processes.
Please note that only shortlisted candidates will be contacted for the next stage of the selectionprocess.