Digital Performance Manager

Jumeirah; Provinsi Bali; On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player in luxury hospitality seeks a Digital Performance Manager for its stunning Bali resort. This role offers the chance to craft and refine performance marketing strategies that drive engagement and conversions across multiple channels. The ideal candidate will leverage their expertise in SEO, SEM, and data analysis to optimize the hotel's digital presence and enhance guest experiences. With a competitive salary and local benefits, this position promises an exciting opportunity to contribute to a renowned brand while enjoying the beauty of Bali.

Benefits

Supplementary health insurance

Discounted hotel rates

50% discount at F&B outlets

Qualifications

• 3-5 years of experience in performance marketing across digital channels.
• Strong analytical skills and ability to optimize campaigns.

Responsibilities

• Plan and execute data-driven performance marketing strategies.
• Manage the hotel’s digital marketing budget and optimize ROI.
• Collaborate with teams to develop integrated digital campaigns.

Skills

Performance Marketing

SEO

SEM

Email Marketing

Data Analysis

Project Management

Budget Management

Communication Skills

Education

Bachelor's Degree in Marketing or related field

Job description

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Jumeirah Bali is a verdant water-based sanctuary with its stunning architecture designed as a poetic tribute to the lost Majapahit Empire. The resort is situated in the breath-taking Uluwatu region, perched atop a limestone cliff with awe-inspiring views of the sunset and oceanic surroundings. The all-villa resort seamlessly blends the warmth and charm of the Balinese culture with Jumeirah’s renowned Arabian hospitality, offering 123 villas each with a private pool providing panoramic vistas of the azure ocean and lush tropical landscape. Guests can also indulge in the delectable cuisine offered at the resort’s three signature restaurants, rejuvenate at the Talise Spa offering Bali’s first hammam, or stay active at the fitness center.

About the Job:

An opportunity has arisen for a Digital Performance Manager to join Sales & Marketing in Jumeirah Bali (National Talent). The main duties and responsibilities of this role:

• Plan, execute, and continuously refine data-driven performance marketing strategies across Rooms, Events, F&B, and Lifestyle segments, aligned with the hotel’s strategic goals and Balanced Scorecard KPIs.
• Drive end-to-end multi-funnel strategies focused on conversion, from awareness through to retention, across all key digital channels.
• Oversee and manage the hotel’s digital marketing budget with a focus on not just ROI, but also revenue share, channel efficiency, and revenue contribution.
• Lead the optimization of Jumeirah.com performance, ensuring strong visibility, engagement, and conversion mainly through multi-channel performance marketing, UX enhancements, content strategy with a little bit of SEO.
• Collaborate with the internal marketing team, revenue and distribution team and third-party vendors to develop integrated digital campaigns, including paid search, meta search, display, retargeting, and affiliate programs when there is opportunity to expand to this channel.
• Support CRM, social media, third-party websites, email, and PR to ensure alignment with overall performance objectives and to drive qualified traffic and direct bookings.
• Manage agency and third-party partner relationships to ensure full alignment with Jumeirah Bali’s brand standards and performance objectives.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• 3-5 years of experience in performance marketing, with a focus on digital channels (SEO, SEM, paid media, email, etc.)
• Strong foundation in performance marketing planning, project management, budget control, and data-driven decision-making.
• Proven experience managing media performance and budgets to optimize and drive measurable results.
• Strong analytical skills with the ability to interpret data, manage budgets, and optimize campaigns.
• Excellent written and verbal communication skills for presenting performance insights and strategies

About the Benefits:

We provide a competitive salary package and local benefits, including supplementary health insurance. Additionally, we offer discounted hotel rates at our properties worldwide and a 50% discount at Jumeirah F&B outlets