Digital Consultant

Different Technologies Pty Ltd.; Tangerang; On-site; IDR 30,000 - 60,000; Full time

Job summary

An innovative firm is seeking a passionate Digital Consultant to enhance customer relationships and drive new business for leading automotive platforms. In this dynamic role, you will engage with dealers, train them on product usage, and ensure high-quality listings. Your expertise in negotiation and communication will be key as you analyze market trends and provide valuable insights to the team. This position offers an exciting opportunity to make a significant impact in the automotive industry while working in a collaborative environment. If you have a knack for building relationships and a keen understanding of customer needs, this role could be the perfect fit for you.

Qualifications

• More than 1 year of relevant work experience in the automotive industry.
• Strong negotiation and communication skills are essential.

Responsibilities

• Engage dealers and manage customer accounts in assigned areas.
• Train dealers on product usage and gather market intelligence.

Skills

Negotiation Skills

Communication Skills

Time Management

Market Intelligence Analysis

Education

Diploma or Bachelor's Degree

Tools

MS Office

Social Media (Instagram & TikTok)

Job description

About the position

We are looking for an enthusiastic Digital Consultant (Teman Beli Mobil) to build customer relationships and attract new customers to use Mobil123.com & Carmudi.com by managing the accounts and territory that has been assigned. To promote Mobil123.com & Carmudi.com to potential customers and enable adaptation. To hear customer feedback, channel the issues to relevant departments, and ensure solutions are provided accordingly.

Digital Consultant responsibilities:

• Engage all dealers in assigned areas given by the HOD (candidates having a network with used-car dealers in Tangerang are preferred)
• Train and guide dealers on how to use the product
• Acquisition of new dealers
• Contact and follow up on any inconsistencies
• Perform daily business calls at the minimum set by HOD
• Ensure all clusters are at 100% coverage
• Furnish daily report on closed won/ lost by territory and accounts
• Build, revive, and manage customer accounts
• Gather & analyze market intelligence from areas assigned
• Build and maintain excellent relationships with dealers
• Understand customer's needs
• Liaise with internal departments to ensure listing quality is achieved
• Participate fully in the team which includes taking part in weekly meetings, providing feedback and ideas to the team lead/manager to help grow the business
• Familiar with using social media accounts (Instagram & TikTok)

Requirements:

• Age between 25 - 35 years old
• Diploma or Bachelor's Degree in any field
• Relevant work experience of more than 1 year in the automotive industry
• Proficiency in relevant computer applications (MS Office)
• Good time management
• Having your own vehicle and driver's license (SIM A & C)
• Having strong negotiation and good communication skills