Deputy Chief of Medical Officer

Halodoc; Karet Kuningan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A health-tech platform in Indonesia seeks a qualified candidate to oversee clinical quality and patient safety, ensure compliance with healthcare regulations, and lead cross-functional collaboration across teams. Ideal applicants will have a medical degree and extensive experience in clinical leadership, particularly in digital health or telemedicine. Strong leadership and communication skills are essential, along with fluency in English.

Qualifications

• 10+ years of experience in clinical leadership or regulatory roles.
• Strong knowledge of Indonesian healthcare regulations.
• Fluency in English (written and spoken) required.

Responsibilities

• Define and uphold clinical guidelines and standards.
• Lead quality audits and risk assessments.
• Collaborate with regulatory teams on compliance.

Skills

Clinical leadership

Regulatory compliance

Quality assurance

Healthcare operations

Cross-functional collaboration

Communication skills

Data analytics

Education

Medical degree (MD/MBBS)

Postgraduate degree in healthcare management or related field

Job description

1. Clinical Quality & Patient Safety Oversight

Define and uphold clinical guidelines, protocols, and compliance standards across teleconsultation, pharmacy, and homecare.

Lead quality audits and risk assessments, ensuring high patient safety standards and adherence to regulations.

Monitor key quality metrics, investigate adverse events, and implement corrective actions.

2. Regulatory & Compliance Leadership

Understand Indonesian healthcare laws, telemedicine regulations, and global healthcare standards.

Collaborate with legal, policy, and regulatory teams to align operations with evolving regulations.

Oversee medication safety, prescription accuracy, and ethical medical practices.

Leverage data analytics and clinical insights to enhance doctor performance, patient outcomes, and service quality.

Provide clinical oversight in integrating emerging technologies, including AI, ensuring they enhance patient care.

Guide medical teams in adapting to evolving healthcare technologies, supporting efficiency without compromising clinical integrity.

3. Cross-Functional Collaboration & Service Optimization

Work closely with Heads of Operations (Teleconsultation, Pharmacy, Homecare) to balance clinical excellence with operational efficiency.

Partner with product, engineering, and AI teams to refine telehealth workflows and digital healthcare solutions.

Support the development of new service offerings, such as chronic disease management, mental health, and specialized care programs.

4. Medical Governance & Ethical Leadership

Chair and participate in Medical Committees, ensuring medical governance and patient-centric decision-making.

Establish a structured doctor performance review system to uphold quality and accountability.

Provide strategic oversight for training programs, while operational teams manage execution to support ongoing clinician development.

Requirements:

• Medical degree (MD/MBBS) is required. A postgraduate degree in healthcare management, public health, or medical informatics is a plus.
• 10+ years of experience in clinical leadership, healthcare operations, or regulatory roles, including 3-5 years in digital health, telemedicine, or health-tech.
• Strong knowledge of Indonesian healthcare regulations, telehealth policies, and international medical compliance standards.
• Experience with healthcare quality assurance, patient safety frameworks, and medical ethics.
• Familiarity with technology-driven healthcare solutions (telehealth, AI-driven clinical decision-making, digital health services).
• Strong leadership and communication skills, with the ability to work cross-functionally across medical, operational, and product teams.
• Fluency in English (written and spoken) is required.

Halodoc is a health-tech platform with a mission to simplify access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.