Dept Collector / Collection Staf

Vascomm; Sidoarjo; On-site; IDR 30,000,000 - 70,000,000; Full time

Job summary

Sebuah perusahaan yang berkembang pesat mencari Spesialis Penagihan yang berpengalaman untuk bergabung dengan tim mereka. Dalam peran ini, Anda akan bertanggung jawab untuk memantau akun, menghubungi klien tentang pembayaran yang terlambat, dan menyelesaikan masalah penagihan. Dengan fokus pada komunikasi yang efektif dan kemampuan negosiasi, Anda akan membantu memastikan pembayaran tepat waktu dan menjaga hubungan baik dengan klien. Perusahaan ini menawarkan lingkungan kerja yang mendukung dan berbagai manfaat karyawan yang menarik, termasuk bonus tahunan dan program kepemilikan rumah. Jika Anda siap untuk mengambil tantangan ini dan berkontribusi pada kesuksesan tim, kami ingin mendengar dari Anda.

Benefits

Manfaat kesehatan

Catering makan siang

Tunjangan makanan dasar

Komisi untuk setiap proyek

Bonus tahunan

Beasiswa untuk anak-anak berprestasi

Program kepemilikan dan renovasi rumah

Umrah + uang saku setelah 5 tahun bekerja

Qualifications

• Pengalaman terbukti sebagai Spesialis Penagihan atau peran serupa.
• Pengetahuan tentang teknik penagihan dan prosedur penagihan.

Responsibilities

• Memantau akun untuk mengidentifikasi utang yang belum dibayar.
• Menghubungi klien untuk menanyakan pembayaran yang terlambat.

Skills

Komunikasi yang baik

Negosiasi

Kemampuan memecahkan masalah

Pengetahuan tentang prosedur penagihan

Kemampuan bekerja dengan target

Education

Diploma SMA

Gelar Associate/Bachelor

Tools

MS Office

Database

Job description

Company Overview
Vascommers aims to deliver BRIGHT solutions for your business. We have established partnerships with telecommunication companies and banks to build and develop a branchless banking system, server-based e-money system, and internal information systems. We enhance the experience of many business lines that need to grow and spread their market area towards many cities in Indonesia. To expand the business, PT. Vascomm Solusi Teknologi cooperates with PT. Sinar Jaya Proteksindo and PT. Sumber Jaya Proteksindo, which is engaged in the procurement of goods and services for waterproofing, flooring, integral, strengthening, etc. Established since 2008, we continue to grow rapidly, handling various types of building projects, infrastructure, industry, etc. throughout Indonesia. We are trusted in the construction of SOE contractor projects such as PT. Housing Development, PT. Adhi Karya, PT. Waskita Karya, PT. Brantas Abipraya, PT. Wijaya Karya, as well as private contractors such as PT. Nusa Raya Cipta, PT. Total Bangun Persada, PT. Tata Mulia, etc., and by many owners such as Ciputra World, Pindodelli, Semen Indonesia, etc.
Address: PT. Sinar Jaya Proteksindo: Jl. H. Tibin No. 50 RT. 03 RW. 02 Kp. Setu - Bintara Jaya - West Bekasi 17136

Employee Benefit

• Health benefits
• Lunch catering
• Basic food allowance at the beginning of the month
• Commission for each project
• Yearly bonus
• Scholarships for outstanding children
• The turn of the qurban ration
• Departed for Umrah + pocket money after 5 years of work
• Home Ownership and Renovation Program
• Can work with children

Responsibilities

• Monitor accounts to identify outstanding debts
• Investigate historical data for each debt or bill
• Find and contact clients to ask about their overdue payments
• Take actions to encourage timely debt payments
• Process payments and refunds
• Resolve billing and customer credit issues
• Update account status records and collection efforts
• Report on collection activity and accounts receivable status

Requirements

1. Male/Female & Muslim
2. Proven experience as a Collection Specialist or similar role
3. High school diploma; Associate’s/Bachelor’s degree is a plus
4. Knowledge of billing procedures and collection techniques (e.g. skip tracing)
5. Familiarity with laws related to debt collection (e.g. FDCPA)
6. Working knowledge of MS Office and databases
7. Comfortable working with targets
8. Patience and ability to manage stress
9. Excellent communication skills (written and oral)
10. Skilled in negotiation
11. Problem-solving skills