Database Administrator

Epsoft International Pte. Ltd.; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A dynamic software company is seeking a Database Administrator to manage and optimize database performance and resolve technical issues. Successful candidates will receive training and mentorship while contributing to a growth-oriented environment, with competitive compensation and benefits.

Benefits

Generous benefits

Professional yet relaxed atmosphere

Mentorship opportunities

Qualifications

• Experience in troubleshooting and optimizing Database performance.
• Strong understanding of relational databases required.
• Excellent English verbal and written communication skills.

Responsibilities

• Manage and resolve Service Requests logged by customers.
• Troubleshoot technical issues related to databases and Enterprise Software.
• Contribute to Knowledge Management content creation and maintenance.

Skills

Database troubleshooting

Client management

Technical presentation

Data visualization

Communication skills

Education

Bachelor in Computer Information Systems

Tools

Oracle

MySQL

PostgreSQL

Tableau

PowerBI

Job description

We seek to employ the brightest and most forward-thinking talent on the planet.

We always welcome candidate who has excellent technical skill for Databases include Oracle, MySQL and PostgreSQL or Enterprise Application such as Tableau (data visualization) or PAM.

We want to hire people who have their best work ahead of them, not behind them. Accelerate your career and succeed in an environment where you can make an impact daily.

We invite you to join in to stand out.

- Demonstrated ability to troubleshoot challenging technical issues

- Excellent client/ customer management skills in term of presales engagement

- Support TOR include creating and changing together with partners

- Good technical presentation skill.

Support

- To manage and resolve Service Requests logged by customers (internal and external) on Database and CDC / Enterprise Software(data visualization) and contribute to proactive support activities according to product support strategy and model

- Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with global standards

- Working towards, adopting and contributing to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.)

- Contributing to Knowledge Management content creation and maintenance

- Working with development on product improvement programs

· Desired Skills and Requirement

- Experience troubleshooting and optimizing DataBase performance

- Strong experience with relational databases such as Oracle (or other DB) is required.

- Good to have experience on Tableau, Qlik or PowerBI.

- A fundamental understanding of IT service management and the ITIL business process

- Bachelor or higher in Computer Information Systems or equivalent experience in a related field

- Familiarity with Linux or other OS

- Excellent written and verbal communication skills in English - with the ability to clearly articulate solutions to complex technical problems

- Ability to work with high-value customer administrators and developers

- Those we hire will be trained and mentored in these technologies as appropriate by our senior staff and will work to support a growing base of customers globally.

- Successful candidates will enjoy a generous earning potential and the chance to expand their role in the company as we grow.

We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We provide competitive compensation, generous benefits, and a professional, yet relaxed atmosphere.

Negotiable

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a database administrator?

Which of the following Relational Database Management Systems (RDBMS) are you experienced with?

How much notice are you required to give your current employer?

Computer Software & Networking 11-50 employees

EPSoft International is IT software and services company with offices in Singapore, China and Korea. We develop innovative, value-added software for the local and global markets.

Our core product suites are imaging software. We drive businesses through our authorized resellers in the Asia Pacific region and including world-wide region. Our on-line shopping mall has instantly accessible software for quick purchase and installation.

EPSoft International is IT software and services company with offices in Singapore, China and Korea. We develop innovative, value-added software for the local and global markets.

Our core product suites are imaging software. We drive businesses through our authorized resellers in the Asia Pacific region and including world-wide region. Our on-line shopping mall has instantly accessible software for quick purchase and installation.