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A leading company is seeking an entry-level Managed Services Cross Technology Engineer (L1) to provide managed services and support to clients. The role includes ensuring IT systems are operational by resolving technical incidents and managing databases like Oracle and MySQL. Join an inclusive workplace focused on innovation and operational excellence.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
The Managed Services Cross Technology Engineer (L1) is an entry-level engineering role responsible for providing managed services to clients. The role involves ensuring IT infrastructure and systems remain operational by proactively identifying, investigating, and resolving technical incidents and problems, and restoring service to clients by managing incidents to resolution.
The primary objective is to ensure zero missed service level agreement conditions. The role focuses on first-line support for standard and low complexity incidents and service requests across two or more technology domains such as Cloud, Security, Networking, Applications, and Collaboration.
The Engineer may also contribute to/support project work as required.
On-site Working
NTT DATA is a $30+ billion global innovator of business and technology services, serving 75% of the Fortune Global 100. We invest over $3.6 billion annually in R&D to help organizations and society move confidently into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem. Our services include consulting, data and AI, industry solutions, and application development and management. NTT DATA is part of NTT Group, headquartered in Tokyo.
NTT DATA is proud to be an Equal Opportunity Employer that embraces diversity. We are committed to providing an environment free of discrimination and harassment, regardless of age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our global team and accelerate your career with us. Apply today.