Data Centre Technician - Trainee Program (Indonesia)

Oracle; Indonesia; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Oracle is seeking a Data Center Technician – Trainee Program in Batam, Indonesia. This structured onboarding and development program accelerates growth for early-career technicians, combining hands-on operations, technical training, mentorship, and career development, with potential for full-time opportunities after completion.

Minimum qualifications include completion of upper secondary education and strong English communication.

Qualifications

• Basic understanding of computer hardware and technology concepts.
• Interest in technology and a desire to build a career in data center operations.
• Ability to learn technical concepts and follow documented procedures with precision.

Responsibilities

• Perform rack-and-stack activities for servers, network devices, and supporting infrastructure.
• Assist with server deployments, hardware upgrades & component replacements.
• Perform basic break/fix tasks following approved procedures and escalation guidelines.
• Install, label, organize, and maintain copper and fiber cabling infrastructure.
• Verify cable integrity and support connectivity validation activities.
• Monitor and respond to assigned work through approved ticketing systems.
• Accurately document completed work, incidents, changes, and troubleshooting activities.
• Follow service level agreements (SLAs), operational procedures, and escalation processes.
• Escalate issues requiring advanced technical support.
• Receive, track, audit, stage, and ship equipment.
• Maintain accurate inventory and asset records.
• Support warehouse, logistics, and material handling activities.
• Follow all SOPs, MOPs and wear PPE as required.
• Actively participate in training, development, and certification opportunities.

Skills

Computer hardware basics

Learn new technologies

Teamwork

Physical stamina

English communication

Education

High School Diploma

Job description

Job Description

Data Center Technician – Trainee Program

Location: Batam, Indonesia

Anticipated Start Date (subject to change): October 2026

At OCI, we design, build, deliver, and operate Oracle’s global cloud infrastructure. Our teams support the servers, storage, networking, power, cooling, and critical infrastructure that enable customers worldwide to run their most important workloads. We operate in a fast-paced environment where safety, operational excellence, innovation, and customer focus are at the center of everything we do.

Oracle Cloud Infrastructure (OCI) is expanding rapidly, and we are looking for Data Center Technicians to join our Infrastructure Operations team through our Trainee Program. This structured onboarding and development program is designed to accelerate the growth of early-career technicians by combining hands‑on operational experience, technical training, mentorship, and career development. Successful candidates will be considered for full time permanent opportunities at the conclusion of the Trainee Program.

We are looking for candidates from all backgrounds to join our mission—whether you are a recent high school graduate, have experience in retail, hospitality, construction, sales, or any other field, we welcome you to apply!

Minimum Qualifications

• Minimum Education: Completion of Upper Secondary Education (High School Diploma, Indonesia's SMA / MA or SMK, or an equivalent qualification).
• Strong English communication skills, both written and verbal.
• Work authorization: Visa sponsorship is not available for this role. Applicants must have unrestricted work rights in Indonesia.

Knowledge, Skills, And Competencies

• Basic understanding of computer hardware and technology concepts.
• Basic understanding of mathematical and computational concepts.
• Interest in technology and a desire to build a career in data center operations.
• Ability to learn technical concepts and follow documented procedures with precision.
• Ability to lift up to 20 kg, climb ladders, and work in confined spaces as required.
• Ability to work non-standard hours, including weekends, night shifts, public holidays, and rotating shift schedules as required.

Responsibilities

Key Responsibilities

Data Center Operations & Hardware Support

• Perform rack-and-stack activities for servers, network devices, and supporting infrastructure.
• Assist with server deployments, hardware upgrades & component replacements.
• Perform basic break/fix tasks following approved procedures and escalation guidelines.

Network Installation & Cabling

• Install, label, organize, and maintain copper and fiber cabling infrastructure.
• Assist with network equipment installations and physical infrastructure modifications.
• Verify cable integrity and support connectivity validation activities.
• Develop understanding of networking fundamentals and data center communication standards.

Ticket Management & Operational Support

• Monitor and respond to assigned work through approved ticketing systems.
• Accurately document completed work, incidents, changes, and troubleshooting activities.
• Follow service level agreements (SLAs), operational procedures, and escalation processes.
• Escalate issues requiring advanced technical support.

Inventory & Asset Management

• Receive, track, audit, stage, and ship equipment.
• Maintain accurate inventory and asset records.
• Support warehouse, logistics, and material handling activities.

Safety, Security & Compliance

• Follow all Standard Operating Procedures (SOPs), Method of Procedures (MOPs)
• Utilize proper personal protective equipment (PPE) and follow site‑specific safety requirements.

Learning & Development

• Actively participate in training, development, and certification opportunities.
• Build foundational knowledge in server hardware, networking, Linux, infrastructure operations, and cloud technologies.

Qualifications

Career Level - IC0

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life‑saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.