Data Centre Technician - Trainee Program (Indonesia)

Oracle Corporation Malaysia Sdn. Bhd.; Batam; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Oracle Corporation Malaysia Sdn. Bhd. is expanding OCI with a Trainee Program for Data Center Technicians, designed to accelerate growth through hands-on operations, technical training, mentorship, and career development.

Successful candidates may join full-time permanent opportunities after program completion. The role covers data center operations, hardware support, ticket management, inventory control, and safety compliance as you build foundational knowledge in server hardware, networking,

Qualifications

• English communication skills required in written and verbal.
• Visa sponsorship not available; unrestricted work rights in Indonesia.
• Basic understanding of computer hardware and technology concepts.
• Ability to lift up to 20 kg and perform physically demanding tasks.
• Interest in technology and a desire to build a career in data center operations.

Responsibilities

• Perform rack-and-stack activities for servers, network devices, and supporting infrastructure.
• Assist with server deployments, hardware upgrades & component replacements.
• Perform basic break/fix tasks following approved procedures and escalation guidelines.
• Install, label, organize, and maintain copper and fiber cabling infrastructure.
• Assist with network equipment installations and physical infrastructure modifications.
• Verify cable integrity and support connectivity validation activities.
• Develop understanding of networking fundamentals and data center communication standards.
• Monitor and respond to assigned work through approved ticketing systems.
• Accurately document completed work, incidents, changes, and troubleshooting activities.
• Follow service level agreements (SLAs), operational procedures, and escalation processes.
• Escalate issues requiring advanced technical support.
• Receive, track, audit, stage, and ship equipment.
• Maintain accurate inventory and asset records.
• Support warehouse, logistics, and material handling activities.
• Follow all SOPs, MOPs, and site safety requirements.
• Actively participate in training, development, and certification opportunities.

Skills

English communication

Learning aptitude

Physical fitness

Flexible hours

Education

Upper Secondary Education (SMA/MA/SMK) or equivalent

Job description

At OCI, we design, build, deliver, and operate Oracle’s global cloud infrastructure. Our teams support the servers, storage, networking, power, cooling, and critical infrastructure that enable customers worldwide to run their most important workloads. We operate in a fast-paced environment where safety, operational excellence, innovation, and customer focus are at the center of everything we do.

Oracle Cloud Infrastructure (OCI) is expanding rapidly, and we are looking for Data Center Technicians to join our Infrastructure Operations team through our Trainee Program. This structured onboarding and development program is designed to accelerate the growth of early-career technicians by combining hands‑on operational experience, technical training, mentorship, and career development. Successful candidates will be considered for full time permanent opportunities at the conclusion of the Trainee Program.

Key Responsibilities

Data Center Operations & Hardware Support

Perform rack-and-stack activities for servers, network devices, and supporting infrastructure.

Assist with server deployments, hardware upgrades & component replacements.

Perform basic break/fix tasks following approved procedures and escalation guidelines.

Install, label, organize, and maintain copper and fiber cabling infrastructure.

Assist with network equipment installations and physical infrastructure modifications.

Verify cable integrity and support connectivity validation activities.

Develop understanding of networking fundamentals and data center communication standards.

Ticket Management & Operational Support

Monitor and respond to assigned work through approved ticketing systems.

Accurately document completed work, incidents, changes, and troubleshooting activities.

Follow service level agreements (SLAs), operational procedures, and escalation processes.

Escalate issues requiring advanced technical support.

Inventory & Asset Management

Receive, track, audit, stage, and ship equipment.

Maintain accurate inventory and asset records.

Support warehouse, logistics, and material handling activities.

Safety, Security & Compliance

Follow all Standard Operating Procedures (SOPs), Method of Procedures (MOPs)

Utilize proper personal protective equipment (PPE) and follow site‑specific safety requirements.

Learning & Development

Actively participate in training, development, and certification opportunities.

Build foundational knowledge in server hardware, networking, Linux, infrastructure operations, and cloud technologies.

Minimum Qualifications

Minimum Education: Completion of Upper Secondary Education (High School Diploma, Indonesia's SMA / MA or SMK, or an equivalent qualification).

Strong English communication skills, both written and verbal.

Work authorization: Visa sponsorship is not available for this role. Applicants must have unrestricted work rights in Indonesia.

Knowledge, Skills, and Competencies

Basic understanding of computer hardware and technology concepts.

Basic understanding of mathematical and computational concepts.

Interest in technology and a desire to build a career in data center operations.

Ability to learn technical concepts and follow documented procedures with precision.

Ability to lift up to 20 kg, climb ladders, and work in confined spaces as required.

Ability to work non-standard hours, including weekends, night shifts, public holidays, and rotating shift schedules as required.

Anticipated Start Date (subject to change): October 2026