Data Center Operations Technician (Jakarta, 24/7 shift)

Rahi Systems Pte. Ltd.; Karawang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in the tech infrastructure sector is seeking a Data Center Operations Technician for their Jakarta location. This role involves hardware support and management within the data center, requiring 1-3 years of experience. The ideal candidate will have a solid understanding of structured cabling and hardware troubleshooting, and fresh graduates can apply.

Qualifications

• Minimum 1 - 3 years' experience in Data Centre operations.
• Good understanding of structured cabling.
• Fresh graduates welcome with adequate knowledge.

Responsibilities

• Install and manage IT equipment in the data center.
• Conduct regular inspections and maintenance.
• Support troubleshooting of IT-related issues.

Skills

Troubleshooting

Hardware Support

Data Cabling

Vendor Management

Education

Computer Science or related field

Tools

IT equipment

Job description

Data Center Operations Technician (Jakarta, 24/7 shift)

Responsibilities
• Hardware Support - Installations, Move, Add, Change
• Decommission of IT equipment (networks, servers, networks, storage, backup devices)
• Media management - HDD/SSD Destruction and Disposals
• Connect and disconnect patch cables to equipment in DC
• Server Hardware break fix support - Installation of parts, reseat module, SFP module replacement including HDD / Memory / Mainboard, etc.
• Regular physical / visual inspection equipment and data center operations facilities
• Provide onsite support during scheduled maintenance / change events
• Troubleshooting of issues for IT and network related equipment
• Inventory management of RMA, cold spares, equipment and tools
• Vendor Management - Coordination, Vendor Supervision
• DC Access Request Management
• POP Site operations support and standby
• Provide regular reporting on progress as required (move, change, support request and change) and develop continuously improvement capabilities
• Provide after business hours support based on on-call schedule and shift work when required
• Any other duties as assigned

Requirements
• Minimum of 1 -3 years’ experience working in the Data Centre operations space
• Good understanding and knowledge in data structured cabling and patching
• Experienced in hardware support, breakfix and troubleshooting.
• Ability to respond to issues and provide timely updates, and escalation
• Experience working in a large-scale critical environment is a plus
• Fresh graduates with adequate knowledge are welcomed to try

Advantageous Skills & Knowledge
• Rack, space, power and cooling allocations for new install or relocation requests
• Capacity management (space, power, cooling, patch panel port availability)
• Incident / Change Management Process
• Understanding of DC Space, Power, Cooling Management
• Certifications eg. CDCP, ITIL, Server+, Linux+, Network+, A+, CCNA.

Which of the following types of qualifications do you have?

What's your expected monthly basic salary?

How much notice are you required to give your current employer?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

Which of the following languages are you fluent in?

Are you willing to relocate for this role?

How would you rate your English language skills?

How many years' experience do you have as a Data Centre Technician?

Computer Software & Networking 11-50 employees

Rahi Systems delivers solutions and services that maximize the performance, scalability and efficiency of today’s integrated environment. Our team has deep expertise in data center infrastructure, compute, storage, networking and security technologies, as well as end-user computing, A/V and cloud solutions. Founded in 2012 by entrepreneurs with deep understanding of the needs of global enterprises, the company has grown through a solutions- oriented approach, outstanding support and a culture of customer success. Rahi is headquartered in Fremont, Calif., with offices in the U.S., Canada, India, China, Taiwan, Hong Kong, Japan, Korea, Singapore, Ireland, the Netherlands, Germany, Turkey and the United Kingdom.

Interested candidates, kindly click on the “apply now” button. Please note that only shortlisted candidates will be notified.

Rahi Systems delivers solutions and services that maximize the performance, scalability and efficiency of today’s integrated environment. Our team has deep expertise in data center infrastructure, compute, storage, networking and security technologies, as well as end-user computing, A/V and cloud solutions. Founded in 2012 by entrepreneurs with deep understanding of the needs of global enterprises, the company has grown through a solutions- oriented approach, outstanding support and a culture of customer success. Rahi is headquartered in Fremont, Calif., with offices in the U.S., Canada, India, China, Taiwan, Hong Kong, Japan, Korea, Singapore, Ireland, the Netherlands, Germany, Turkey and the United Kingdom.

Interested candidates, kindly click on the “apply now” button. Please note that only shortlisted candidates will be notified.