Data Center Facility Manager (Batam-Based)

Michael Page; Daerah Khusus Ibukota Jakarta; On-site; USD 30.000 - 50.000; Full time

Job summary

A leading digital infrastructure company in Batam seeks a Data Centre Manager to oversee operations ensuring 100% uptime and compliance with SLAs. The successful applicant will be responsible for incident response, vendor management, and ensuring adherence to local laws and standards. This role offers competitive salary and opportunities for professional development.

Benefits

Competitive salary

Opportunities for professional development

Qualifications

• 7+ years in electrical, mechanical, HVAC, or related fields.
• Demonstrated leadership in managing multi-skilled teams.
• Experience with Standard of Procedures and operational documentation.

Responsibilities

• Oversee daily operations of data centre facilities, ensuring uptime.
• Lead incident response and maintain operational documentation.
• Manage vendor relationships to ensure compliance and quality.

Skills

Leadership

Communication

Collaboration

Customer Management

Job description

• Fast paced working environment
• Growing company

About Our Client

We are currently representing an established digital infrastructure company in Batam

Job Description

• Oversee daily operations of all critical data centre facilities, ensuring 100% uptime and full compliance with customer SLAs. Serve as the main point of accountability for operational performance.
• Supervise and evaluate vendors to ensure timely, high-quality maintenance and repairs, managing SLAs and safety compliance.
• Lead prompt incident response and perform root cause analysis (RCA) to implement corrective and preventive actions.
• Ensure compliance with all relevant local laws, regulations, and industry standards including environmental, safety, electrical, and health requirements.
• Maintain and enforce all operational documentation such as SOPs, MOPs, and EOPs, ensuring strict adherence by the team.
• Manage site accreditation processes, audits, and customer inspections to uphold industry standards.
• Oversee Change Management, including risk assessments, approvals, and communication to minimize operational impact.
• Lead, mentor, and evaluate Facilities Engineers and Technicians, promoting continuous development and high team performance.
• Participate in commissioning and acceptance testing, reviewing technical documents to ensure system integration and functionality.
• Collaborate with Security, HSE, ICT, Service Delivery, Projects, and other teams to ensure smooth operations.
• Drive initiatives to improve operational efficiency, optimize PUE and WUE, reduce costs, and support sustainability goals.

The Successful Applicant

• 7+ years of electrical, mechanical, HVAC, BMS/DCIM experience in data centres, facilities, engineering operations in a managerial role, overseeing 24X7 operations.
• Demonstrated leadership and mentoring of multi-skilling teams, including technical staffs.
• Ability to establish and review Standard of Procedure documents, Method of Procedure, Emergency of Operations documents, Incident Reports, Root Cause Analysis Reports, CAPEX/OPEX budget forecast, asset management, critical spare management.
• Experience developing efficiency, environmental and cot optimization strategies
• Excellent collaborator with strong communication skills in English
• Exceptionally flexible, forward thinking and motivated by dynamic and face pace environment
• Effective customer management skills and meeting chair experience

What's on Offer

• Competitive salary
• Opportunities for professional development