Data and Insights Analyst - Senior Associate

GoTo Group; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading digital ecosystem provider in Indonesia is seeking a Senior Associate for the Data and Insights Analyst role. This position involves joining a dedicated team to enhance merchant success through data-driven insights. You will work closely with various teams to analyze and implement strategies that improve merchant performance and drive growth across the platform. This role offers a dynamic environment with direct impact on the success of merchants in a rapidly expanding ecosystem.

Qualifications

• Strong analytical skills with experience in data analysis.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with market strategies and insights.

Responsibilities

• Drive merchant acquisition and engagement strategies.
• Analyze data to optimize merchant performance.
• Collaborate with different teams to implement solutions.

Job description

Data and Insights Analyst - Senior Associate

You’ll join Gojek’s Merchant Growth team, a group of problem solvers dedicated to helping merchants succeed and grow on our platform. We work closely with sales, product, data, and marketing to design and scale solutions that improve merchant acquisition, engagement, and long-term retention. We rely on a test-and-learn mindset and deep analytics to identify and scale growth opportunities, from driving adoption of new products to optimizing merchant performance and revenue. Our work has a direct impact on the success of our merchants, the satisfaction of our users, and the overall growth of Gojek’s ecosystem. It’s an exciting space where your contributions will shape the future of how merchants thrive with Gojek and drive measurable business impact.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels onour respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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