CW Field Service Technician

PT. Konecranes Material Handling Indonesia is looking for CW Field Service Technician placement Surabaya (Contract Under Outsource).

Position summary:

To perform site technical support for installation, testing, and commissioning of various products of overhead travelling cranes, including retrofit and modernization works, within the country coverage area.

Your main responsibilities will include:

1. Performing and supporting installation, testing, and commissioning of any customer order managed by site supervisor for various products of overhead cranes, including retrofit and modernization, and repair works.
2. Performing and supporting site inspection.
3. Attending and supporting factory acceptance tests.
4. Coordinating with appointed sub-contractors related to installation and commissioning works.
5. Coordinating with all internal stakeholders for the successful delivery of the customer order.
6. Completing and providing proper electronic and/or printed documentation utilizing the established company tools (if applicable).
7. Participating in development programs to improve both hard skills and soft skills.
8. Completing service reports and other required documents in a professional, accurate, neat, and legible manner and submitting them in a timely manner in accordance with established guidelines.
9. Maintaining all company-issued equipment, vehicles, and assets in safe and proper working order. Operating tools, equipment, and vehicles in a safe and responsible manner and notifying supervisor of any deficiencies for resolution.
10. Following all established safety rules and procedures, including those established by the customer.
11. Being fully aware of and complying with current responsibilities and requirements of the relevant OHS Acts Regulations and applicable Health and Safety policies and procedures to maintain a safe workplace.
12. Reporting all hazards, incidents, and injuries in accordance with legislation and company reporting procedures.
13. Participating in programs and assessments to improve health and safety in the workplace.
14. Executing all functions in line with the applicable delegation of authority.
15. Performing other duties as assigned.
16. Awareness of ISO 14001 & 45001 Standards.

What we are looking for in you:

1. Minimum Vocational School Major Subject in Mechanical, Electrical, Electronics and Control, or Mechatronic.
2. Minimum 3 (three) years field service experience in Overhead Cranes fully equipped with SHEQ knowledge and understanding of its legislation.
3. Minimum basic computer literacy on Microsoft Office.
4. English language skills will be an advantage.
5. Behaves according to the highest ethical standards.
6. Thinks in terms of profit and loss.
7. Anticipates and responds to the needs of customers.
8. Takes responsibility and drives performance.
9. Makes timely, well-informed, effective decisions.
10. Builds respect and cooperation and manages conflicts constructively.
11. Strives for continuous learning and self-development.

Willing to be hired under outsourcing.

Willing to be located in Surabaya or project assignment in around Indonesia.