Customer Solutions Consultant/Senior Sales Executive

PT. Mara Multi Niaga; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading company in the HORECA sector is seeking a dynamic Sales Representative to drive business growth. The role involves acquiring clients, promoting products, and achieving sales targets while maintaining lasting relationships with key accounts in hotels, restaurants, and cafes. Ideal candidates will have experience in sales and a strong understanding of HORECA operations.

Qualifications

• Proven experience in sales within the HORECA sector.
• Excellent communication and negotiation skills.
• Ability to work independently and in a team.

Responsibilities

• Identify and target potential customers in the HORECA sector.
• Develop and maintain client relationships.
• Achieve monthly and annual sales targets.

Skills

Communication

Negotiation

Interpersonal Skills

Time Management

Organizational Skills

Target-driven

Education

Bachelor’s degree in Business, Marketing, or Hospitality Management

Tools

CRM tools

MS Office

Job description

Drive business growth by acquiring, managing, and developing clients in the HORECA sector. Promote products and services, achieve sales targets, and build strong, lasting relationships with key accounts in hotels, restaurants, cafés, and related businesses.

Key Responsibilities:

Identify and target potential customers in the HORECA sector.

Develop and maintain strong relationships with existing and new clients.

Promote company products/services tailored to HORECA needs.

Achieve monthly, quarterly, and annual sales targets.

Conduct client visits, presentations, and product demonstrations.

Negotiate contracts, pricing, and terms of service.

Monitor market trends and competitor activity to identify new opportunities.

Collaborate with marketing and product development teams to meet client needs.

Provide after-sales support to ensure customer satisfaction and retention.

Maintain accurate records of all sales activities in CRM systems.

Attend industry events, exhibitions, and networking opportunities.

Key Skills and Qualifications:

Proven experience in sales, preferably within the HORECA sector.

Strong understanding of HORECA operations and purchasing processes.

Excellent communication, negotiation, and interpersonal skills.

Highly motivated, target-driven, and customer-oriented.

Ability to work independently and as part of a team.

Strong organizational and time-management skills.

Proficiency in MS Office and CRM tools.

[Bachelor’s degree in Business, Marketing, Hospitality Management, or related field preferred.]

Key Performance Indicators (KPIs):

Sales volume and revenue targets achieved.

Number of new accounts acquired.

Client retention and satisfaction rates.

Market share growth in HORECA sector.

Extra miles and get the job done attitude.

Positive attitude and team work oriented.

Which of the following types of qualifications do you have?

How many years' experience do you have as a Customer Solutions Representative?

Do you have experience in a sales role?

How much notice are you required to give your current employer?

Are you available to travel for this role when required?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

Are you willing to undergo a pre-employment background check?

Are you willing to undergo a pre-employment medical check?