Customer Service - Yogyakarta

Company Description

Agent & Co offers comprehensive contact center services tailored to meet the specific needs of businesses. We are dedicated to providing responsive and reliable customer service solutions to help enhance business operations. Our expertise in managing contact centers ensures that businesses can find the best solutions for their unique requirements. For more information, visit our website: agentnco.com.

Role Description

This is a full-time, on-site role for a Customer Service Representative located in Yogyakarta. The Customer Service Representative will be responsible for handling customer inquiries, ensuring customer satisfaction, and maintaining high standards of phone etiquette. Daily tasks include responding to customer queries, providing solutions to issues, and enhancing the overall customer experience.

Qualifications

• Customer Service and Customer Support skills
• Ability to ensure Customer Satisfaction and enhance Customer Experience
• Proficiency in Phone Etiquette
• Strong verbal and written communication skills
• Ability to work independently and as part of a team
• 1 year experience in a similar role is a plus
• Bachelor degree in any major