Customer Service Thailand Speaking

呐; Daerah Istimewa Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Teleperformance Indonesia is seeking a Customer Service Representative who is a native Thai speaker for their Jogjakarta location. The role includes addressing customer inquiries through email and live chat, providing solutions, and working collaboratively with internal teams. Candidates should possess strong communication abilities and a willingness to relocate, alongside receiving support and competitive compensation.

Benefits

Visa sponsorship and relocation support

Competitive salary and attractive benefits

Full training provided

Career growth opportunities

Friendly, diverse working environment

Qualifications

• Native or fluent in Thai (spoken and written).
• Good command of English for internal communication.
• Customer service experience is an advantage.

Responsibilities

• Respond to customer queries via e-mail and live chat.
• Provide accurate information using the right methods/tools.
• Handle customer complaints and follow up for resolution.

Skills

Communication

Tech-savvy

Detail-oriented

Job description

Customer Service Representative (Thai Speaker)

Location: Jogjakarta, Indonesia

Company: Teleperformance Indonesia

Teleperformance Indonesia is hiring a Customer Service Representative to join our team in Jogjakarta. This role will handle customer inquiries via e-mail and live chat. If you’re a native or fluent Thai speaker with strong communication skills, we’d love to hear from you!

Job Responsibilities:

• Respond to customer queries via e-mail and live chat in a timely and professional manner.

• Provide accurate, valid, and complete information by using the right methods/tools.

• Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.

• Collaborate with internal teams to resolve complex issues.

Requirements:

• Native or fluent in Thai (spoken and written).

• Good command of English for internal communication.

• Customer service experience is an advantage but not mandatory.

• Tech-savvy and detail-oriented.

• Willing to relocate to Jogjakarta, Indonesia.

Work Schedule:

• 5 working days, 2 days off per week

• 9 hours per day (including 1 hour break)

• Rotational shift, including weekends and public holidays

What We Offer:

• Visa sponsorship and relocation support.

• Competitive salary and attractive benefits.

• Full training provided and career growth opportunities.

• Friendly, diverse, and international working environment in Jogjakarta.

Interested?

Send your English CV to [e-mail] subject (Full Name - Customer Service Thailand Speaking)

Come join a global leader in customer experience and make a difference, every day.