Customer Service Thai Speaking

Teleperformance; Kota Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Teleperformance Indonesia is seeking a Customer Service Representative (Thai Speaker) to join their team in Jogjakarta. The role involves responding to customer inquiries via e-mail and live chat, requiring strong communication skills and fluency in Thai. Successful candidates will receive full training and enjoy a competitive salary along with visa sponsorship and relocation support.

Benefits

Visa sponsorship and relocation support

Competitive salary and attractive benefits

Full training provided

Career growth opportunities

Friendly and international working environment

Qualifications

• Native or fluent in Thai (spoken and written)
• Good command of English for internal communication
• Tech-savvy and detail-oriented

Responsibilities

• Respond to customer queries via e-mail and live chat
• Provide accurate and complete information
• Handle customer complaints and provide solutions

Skills

Communication

Customer service

Tech-savvy

Detail-oriented

Job description

Customer Service Representative (Thai Speaker)

Company: Teleperformance Indonesia

Teleperformance Indonesia is hiring a Customer Service Representative to join our team in Jogjakarta. This role will handle customer inquiries via e-mail and live chat. If you’re a native or fluent Thai speaker with strong communication skills, we’d love to hear from you!

Job Responsibilities:

• Respond to customer queries via e-mail and live chat in a timely and professional manner.

• Provide accurate, valid, and complete information by using the right methods/tools.

• Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.

• Collaborate with internal teams to resolve complex issues.

Requirements:

• Native or fluent in Thai (spoken and written).

• Good command of English for internal communication.

• Customer service experience is an advantage but not mandatory.

• Tech-savvy and detail-oriented.

• Willing to relocate to Jogjakarta, Indonesia.

Work Schedule:

• 5 working days, 2 days off per week

• Rotational shift, including weekends and public holidays

What We Offer:

• Visa sponsorship and relocation support.

• Competitive salary and attractive benefits.

• Full training provided and career growth opportunities.

• Friendly, diverse, and international working environment in Jogjakarta.

Come join a global leader in customer experience and make a difference, every day.

Which of the following types of qualifications do you have?

How many years' experience do you have as a Customer Service Role?

Do you have customer service experience?

Are you willing to relocate for this role?

Are you available to travel for this role when required?

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.