Customer Service Teller

PT Bank Capital Indonesia Tbk; Palembang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading banking institution in Palembang is seeking an experienced Frontliner to understand clients' business objectives and provide tailored banking services. The ideal candidate has at least 3 years of experience in the banking industry, excellent communication skills, and a service-oriented mindset. This role requires the ability to work independently and in a team.

Qualifications

• At least 3 years of experience as Frontliner in the banking industry.
• Excellent communication skills are essential.
• Service-oriented with the ability to work both individually and in a team.

Responsibilities

• Engage in dialogue with clients to understand their needs.
• Provide client needs regarding banking services.

Skills

Service oriented

Excellent communication

Teamwork

Independence

Education

Bachelor Degree from a reputable university

Job description

The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and recommendations based off of this understanding. You will do so by building a strong relationship with our clients

Responsibilities

• Dialogue with our clients to understand their needs
• Provide the client's needs regarding banking services

Qualifications

• At least 3 years of experience as Frontliner in the banking industry
• Bachelor Degree preferably, from a reputable university
• Service oriented,
• Excellent communication
• Interested in services roles and persistent
• Able to work individually and in a team