Customer Service Specialist

We are looking for a Customer Service Specialist to ensure our users have a seamless and positive experience with Mindverse AI. You will handle inquiries, provide product support, and play a key role in enhancing user satisfaction across various channels.

What You’ll Do:

1. Provide Excellent Support: Respond to user inquiries and resolve issues related to our AI product in a timely and professional manner.
2. Build User Feedback Loop: Gather insights from customers to inform product improvements and ensure their needs are met.

Requirements:

1. Exceptional communication and interpersonal skills.
2. Ability to work in a fast-paced, remote environment and manage multiple cases.
3. A passion for AI and helping users succeed.

Why Join Us?

1. Work remotely from anywhere.
2. Be part of a supportive team at a high-growth startup.
3. Competitive salary with potential for career advancement.

About Mindverse AI:

Built by Ex-Meta Researcher and Executives and backed by Sequoia, Mindverse AI is on a mission to create a personal AI that belongs only to you. We are focused on training a thought partner based on your own memories. Join us and be part of our exciting global expansion!