Customer Service Online Supervisor

MR. BOB KAMPUNG INGGRIS; Jawa Timur; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in East Java is seeking a motivated Sales Team Leader to oversee the online customer service team. This role involves developing sales strategies, coaching team members, and reporting directly to the supervisor. Ideal candidates will have experience in sales and customer service, with strong leadership skills to drive team performance and achieve targets.

Benefits

Mess accommodation provided

Lunch provided

Qualifications

• Experience as a Marketing Supervisor.
• Sales and customer service experience preferred.
• Ability to motivate and coach team members.

Responsibilities

• Provide strategies and guidance to close sales.
• Coach team members to improve performance.
• Analyze market conditions and develop sales strategies.

Skills

Leadership

Sales Strategy

Customer Service

Market Analysis

Job description

Job Description: Sales Team Leader

Responsibilities:

1. Provide strategies and guidance to the online customer service team to close sales.
2. Map sales targets and marketing strategies to the sales and marketing departments.
3. Coach team members to improve performance.
4. Understand directives from the General Manager to implement across the sales team.
5. Report and be responsible to the direct supervisor for leading the sales team.
6. Possess leadership skills to motivate the team.
7. Analyze market conditions and develop sales strategies.
8. Design and present clear and informative sales reports.
9. Willing to be stationed in Pare, Kediri – East Java (WFO and Full Time).

Additional Information:

• Working hours are from 07:30 to 16:00 with a 90-minute break.
• Mess accommodation provided for those from outside Pare.
• Lunch is provided.

Application questions include:

• How many years of experience do you have as a Marketing Supervisor?
• What is your desired monthly salary?
• What qualifications do you possess?
• How many years of experience do you have in a Customer Service Role?
• Do you have sales experience?
• Do you have experience in customer service?

Additional notes:

• Please be cautious of potential scams or misleading information in job postings. Verify the legitimacy of the job offer before providing personal information.

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