Customer Service

LESSO Group, started in 1986, is a world-wide leading industrial group of home building material, listed in Hong Kong Stock Exchange (stock code: 2128). The range of products covers UPVC Profile, UPVC plumbing products, sanitary ware, CP fittings, modular kitchen, decorative plates, fire-fighting equipments, water purifiers, electrical switches & sockets, wooden doors, and more. Ranking among the top 2 of UPVC pipe manufacturers in the world, the sales revenue in 2015 is over 15,000 Crore India Rupees.

LESSO has a total of 30,000 employees in 28 subsidiaries, including 25 manufacturing facilities in China, USA, India, Canada, UAE, and Indonesia.

Role Description

This is a full-time on-site role for a Customer Service position at LESSO TECHNOLOGY INDONESIA in Cikupa. The Customer Service representative will be responsible for ensuring customer satisfaction, providing customer support, managing customer service operations, and maintaining high levels of customer service on a daily basis.

Qualifications

1. Able to communicate in Bahasa Indonesia and English is a must.
2. Have a minimum of 1 year experience in customer support or sales administration.
3. Interpersonal Skills and Customer Satisfaction.
4. Strong communication and problem-solving abilities.
5. Ability to work well in a team and independently.
6. Bachelor's degree in Business Administration or related field.

Office location: Cikupa, Kab. Tangerang.