Customer Relationship Executive (Surveyor Ro) - Branch Mamuju Utara

Pt Bfi Finance Indonesia Tbk; Pasangkayu; Remote; IDR 24,000,000 - 42,000,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work

Health and wellness benefits

Career progression

Supportive virtual team

Job summary

Pt Bfi Finance Indonesia Tbk is seeking a proactive Remote Client Relationship Manager to serve recruitment clients from a fully remote setting, focusing on Denpasar area and the broader Indonesian market. You will nurture relationships and translate client objectives into hiring strategies.

You will manage a portfolio of clients, understand hiring needs, and act as a strategic partner to deliver timely, high-quality recruitment solutions while pursuing upsell opportunities.

Qualifications

• Minimum 4 years of experience in client management or senior recruitment with client-facing duties.
• Strong ability to build and maintain long-term client relationships.
• Excellent understanding of recruitment processes and talent acquisition.

Responsibilities

• Manage and grow a portfolio of recruitment clients with high satisfaction and retention.
• Understand client business needs, culture, and hiring requirements.
• Act as a strategic partner with insights on talent acquisition strategies.
• Oversee delivery of recruitment services ensuring quality and timeliness.
• Identify opportunities for upsell and cross-sell of recruitment services.
• Collaborate with internal recruitment teams to ensure seamless service delivery.

Skills

Client relationship management

Recruitment industry knowledge

Strategic advisory

Stakeholder engagement

Education

Bachelor's degree in HR / Business

Tools

CRM software

ATS systems

Job description

Remote Client Relationship Manager - Recruitment

Our client is looking for a proactive and experienced Remote Client Relationship Manager to serve their esteemed clientele from a remote setting, supporting businesses associated with Denpasar . This role is central to nurturing and expanding relationships with existing clients, ensuring their recruitment needs are met with exceptional service and strategic insight. You will act as the primary point of contact, understanding client business objectives and translating them into effective talent acquisition strategies. The ideal candidate is a relationship builder with a keen understanding of the recruitment landscape and a passion for delivering client success.

Key Responsibilities

• Manage and grow a portfolio of recruitment clients, ensuring high levels of satisfaction and retention.
• Develop a deep understanding of client business needs, company culture, and specific hiring requirements.
• Act as a strategic partner, providing insights and recommendations on talent acquisition strategies.
• Oversee the delivery of recruitment services, ensuring quality, timeliness, and alignment with client expectations.
• Identify opportunities for upselling and cross-selling additional recruitment services.
• Collaborate internally with recruitment teams to ensure seamless service delivery.

Requirements

• Minimum 4 years of experience in client management, account management, or a senior recruitment role with a client-facing focus.
• Proven ability to build and maintain strong, long-term client relationships.
• Excellent understanding of the recruitment process and talent acquisition market.
• Strong business acumen and the ability to engage with stakeholders at various levels.
• Exceptional communication, presentation, and problem-solving skills.
• Self-motivated and able to work effectively independently in a remote environment.

Benefits

• Competitive salary and attractive performance-based incentives.
• Fully remote work arrangement, offering a great work-life balance.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career progression.
• Collaborative virtual team environment with dedicated support.