Ukm Relationship Manager — Credit & Growth Leader

Pt Bank Danamon Indonesia Tbk; Bukittinggi; Remote; IDR 48,000,000 - 72,000,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Fully remote

Health benefits

Professional development

Collaborative team environment

Job summary

PT Bank Danamon Indonesia Tbk is seeking a Remote Client Relationship Manager to support recruitment services for a diverse client base from a remote setting. You will build strong relationships, translate client objectives into effective talent strategies, and collaborate with recruitment teams to deliver exceptional results.

The role emphasizes proactive client stewardship, strategic insights, and the ability to operate independently in a fully remote environment.

Qualifications

• 4+ years of client management or senior recruitment experience.
• Proven ability to build long-term client relationships.
• Strong understanding of recruitment processes and market dynamics.

Responsibilities

• Manage and grow a portfolio of recruitment clients with high satisfaction and retention.
• Understand client needs, culture, and hiring requirements to tailor TA strategies.
• Act as strategic partner, advising on talent acquisition approaches.
• Oversee service delivery ensuring quality and timeliness.
• Identify upsell opportunities and collaborate with internal recruitment teams.

Skills

Client management

Account management

Recruitment process

Stakeholder engagement

Communication

Job description

Remote Client Relationship Manager - Recruitment

Our client is looking for a proactive and experienced Remote Client Relationship Manager to serve their esteemed clientele from a remote setting, supporting businesses associated with Denpasar . This role is central to nurturing and expanding relationships with existing clients, ensuring their recruitment needs are met with exceptional service and strategic insight. You will act as the primary point of contact, understanding client business objectives and translating them into effective talent acquisition strategies. The ideal candidate is a relationship builder with a keen understanding of the recruitment landscape and a passion for delivering client success.

About the Role

Our client is looking for a proactive and experienced Remote Client Relationship Manager to serve their esteemed clientele from a remote setting, supporting businesses associated with Denpasar . This role is central to nurturing and expanding relationships with existing clients, ensuring their recruitment needs are met with exceptional service and strategic insight. You will act as the primary point of contact, understanding client business objectives and translating them into effective talent acquisition strategies. The ideal candidate is a relationship builder with a keen understanding of the recruitment landscape and a passion for delivering client success.

Key Responsibilities

• Manage and grow a portfolio of recruitment clients, ensuring high levels of satisfaction and retention.
• Develop a deep understanding of client business needs, company culture, and specific hiring requirements.
• Act as a strategic partner, providing insights and recommendations on talent acquisition strategies.
• Oversee the delivery of recruitment services, ensuring quality, timeliness, and alignment with client expectations.
• Identify opportunities for upselling and cross-selling additional recruitment services.
• Collaborate internally with recruitment teams to ensure seamless service delivery.

Requirements

• Minimum 4 years of experience in client management, account management, or a senior recruitment role with a client-facing focus.
• Proven ability to build and maintain strong, long-term client relationships.
• Excellent understanding of the recruitment process and talent acquisition market.
• Strong business acumen and the ability to engage with stakeholders at various levels.
• Exceptional communication, presentation, and problem-solving skills.
• Self-motivated and able to work effectively independently in a remote environment.

Benefits

• Competitive salary and attractive performance-based incentives.
• Fully remote work arrangement, offering a great work-life balance.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career progression.
• Collaborative virtual team environment with dedicated support.