Customer Relations Officer (Jakarta Area)

PT Victory International (Cabang Jakarta Kuningan); Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

PT Victory International (Cabang Jakarta Kuningan) recherche un stagiaire pour le poste de Customer Relations Officer à Jakarta. Ce rôle implique la responsabilité de la satisfaction des clients et de la communication au quotidien, offrant une expérience précieuse dans le secteur des services financiers.

Qualifications

• Experience in customer service is a plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Responsible for customer retention and satisfaction.
• Assist with customer inquiries and support.

Skills

Customer Retention

Customer Satisfaction

Strong Communication

Customer Support

Excellent Interpersonal Skills

Fluent in English

Fluent in Bahasa Indonesia

Education

Currently pursuing a degree in Business Administration

Currently pursuing a degree in Marketing

Currently pursuing a degree in a related field

Job description

Customer Relations Officer (Jakarta Area)

Mathematics Graduate and Commodity Trading Consultant

Company Description

PT Victory International (Cabang Jakarta Kuningan) is a financial services company that acts as an official and regulated broker. VIFX provides online trading services for forex, stock index, and commodities. They offer services such as foreign exchange, futures index, commodities, CFD, market information access, and guidance for successful trading and investing.

Role Description

This is an internship role for a Customer Relation position located in South Jakarta. The Customer Relation Intern will be responsible for customer retention, satisfaction, communication, customer support, and service on a day-to-day basis.

Qualifications

• Customer Retention and Customer Satisfaction skills
• Strong Communication skills
• Customer Support and Customer Service skills
• Ability to work in a fast-paced environment and handle customer inquiries effectively
• Excellent interpersonal skills and the ability to build rapport with customers
• Fluency in English and Bahasa Indonesia
• Previous customer service experience is a plus
• Currently pursuing a degree in Business Administration, Marketing, or related field