Customer Financial Services Rep Senior

ional; Jakarta Pusat; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading express transportation company is seeking a candidate with secondary education and three years of customer-facing experience. The role involves managing shipping, collections, and billing tasks. The position is located in Jakarta Pusat, Indonesia. Ideal for someone passionate about providing outstanding service.

Qualifications

• Three years of related work experience, preferably in a customer-facing environment.

Responsibilities

• Ship to Collect (STC); GCI; Credit & Collections; Disputes; Cash Applications; Billing.

Education

Secondary education (O’Level or Form 5) or equivalent

Job description

Overview

Ship to Collect (STC); GCI; Credit & Collections; Disputes; Cash Applications; Billing

Education: Secondary education (O’Level or Form 5) or equivalent
Experience: Three (3) years of related work experience, preferably in a customer-facing environment

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Responsibilities

• Ship to Collect (STC); GCI; Credit & Collections; Disputes; Cash Applications; Billing

Qualifications

• Education: Secondary education (O’Level or Form 5) or equivalent
• Experience: Three (3) years of related work experience, preferably in a customer-facing environment

Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Philosophy

The People–Service–Profit (P-S-P) philosophy describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. Our success is attributed to our people and we invest profits back into the business and our employees.

Culture

We honor innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

Mission

We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry.

For more information about FedEx, refer to this page.

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