Customer Experience Retail

Amar Bank; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading digital bank in Indonesia seeks candidates to ensure 80% of customers sign loan contract documents. Responsibilities include maintaining documents and preparing daily reports. Ideal candidates are SMK/SMA graduates with valid identification and knowledge of the Jabodetabek area.

Qualifications

• Minimum SMK/SMA or equivalent graduates.
• Possess KTP & SIM.
• Valid STNK & motorcycle number plate.
• Active smartphone and cellphone number.
• Ability to master the Jabodetabek and surrounding areas.

Responsibilities

• Ensure 80% of customers sign loan contract documents.
• Maintain all documents properly.
• Prepare daily reports.

Job description

Who are we?

Amar Bank is one of the most technologically advanced digital banks in Indonesia. Our leading digital lending product, Tunaiku, is the first FinTech product in Indonesia. We are also the first digital bank on the cloud and the first profitable digital bank listed on the Indonesian Stock Exchange.

How did we manage to do that?

We are changing people's perception of a bank. We believe we are innovators who combine customer focus principles with technology-based impact. Our startup culture emphasizes freedom and flexibility to encourage innovation in creating better financial solutions. We see ourselves as 'A technology company with a banking license'—acting like a FinTech and thinking like a bank.

How did it all start?

Founded on March 15, 1991, in Surabaya as PT Anglomas International Bank (Amin Bank), it was acquired by Tolaram Group and transformed into PT Bank Amar Indonesia (Amar Bank) in 2014. Since then, we have undergone a significant digital transformation to become a leading fintech institution through our award-winning digital lending platform, Tunaiku.

Our philosophy, mission, and vision

Technology must impact and improve lives. We aim to provide banking services to those who 'need' rather than just those who 'want'. Our vision is to bring 200 million smiles.

More about our startup culture environment

With over 1000 employees, we foster a workplace where growth, big dreams, and fun coexist. We offer a dynamic environment that encourages stepping outside comfort zones. High-driven and ambitious individuals find us an attractive place for career development, recognized as the 'Best Place to Work in Indonesia' and awarded as Inspirational Brand by APEA 2022. Join us if you have a growth mindset and are eager for challenges, as we continue to innovate and impact lives.

Join us today and create #unlimitedinnovations!

Responsibilities:

• Ensure 80% of customers sign loan contract documents
• Maintain all documents properly
• Prepare daily reports

Requirements:

• Minimum SMK/SMA or equivalent graduates
• Possess KTP & SIM
• Valid STNK & motorcycle number plate
• Active smartphone and cellphone number
• Ability to master the Jabodetabek and surrounding areas