Customer Care

PT Cipta Kemas Indah Cemerlang; Serang; On-site; IDR 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Officer to enhance their quality assurance efforts. This role involves engaging with clients, ensuring their needs are met, and providing exceptional service. Candidates should possess a degree in Accounting, strong proficiency in Microsoft Office, and excellent English communication skills, with Mandarin as a bonus. Join this dynamic team to contribute to a company with over 30 years of experience in the printing and packaging sector, where your skills will help drive success and growth.

Qualifications

• D3/S1 degree in Accounting with a minimum GPA of 2.75.
• Proficiency in Microsoft Office and English; Mandarin is a plus.

Responsibilities

• Assist in managing quality customer service operations.
• Engage with customers to ensure satisfaction and resolve issues.

Skills

Microsoft Office

English language skills

Mandarin language skills

System literate

Quick learner

Education

D3/S1 degree in Accounting

Job description

The job description contains relevant information but needs better organization and removal of redundant content for clarity and professionalism. Here is a refined version:

Customer Service Officer

Location: Bali, ID

Position: Assistant Manager – Quality Customer Service

Qualifications:

1. D3/S1 degree in Accounting with a minimum GPA of 2.75
2. Proficiency in Microsoft Office
3. English language skills; Mandarin is an advantage
4. System literate and quick learner
5. Living in Serpong, Tangerang area

Experience:

How many years of experience do you have in a Customer Service role?

About the Company:

Cipta Kemas is a service, trading, and manufacturing company serving the printing and packaging industry. We produce photopolymer printing plates and die-cut molds, and sell printing and packaging machinery ranging from flexo to digital printers, along with accessories and consumables. We are part of a business group with over 30 years of experience, specializing in chemicals and machinery for paper, corrugated, and packaging industries.

We sincerely hope you can join our success team and grow together as a team, friend, and partner.