Country Manager

Talent Insider; Daerah Khusus Ibukota Jakarta; On-site; IDR 300,000,000 - 400,000,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive business strategy and client engagement in Indonesia. This role demands a proven track record in managing growth within a multinational environment, focusing on both acquiring new clients and enhancing relationships with existing ones. The ideal candidate will possess strong leadership skills, operational excellence, and a deep understanding of corporate solutions tailored for the Indonesian market. Join a forward-thinking consultancy that is expanding its regional presence and making a significant impact in the HR landscape. This opportunity offers a chance to shape the future of business services in a vibrant and diverse market.

Qualifications

• Minimum 15 years of experience in leading a growing business.
• Deep experience in professional services for large corporates.

Responsibilities

• Drive execution of business strategy and acquire new clients.
• Manage service delivery and enhance client experience.

Skills

Leadership

Business Strategy Execution

Client Relationship Management

Operational Excellence

Change Management

Business Planning

Education

Bachelor's Degree

Master's Degree (preferred)

Job description

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.

Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description:

• Drive The Execution Of The Group's Business Strategy, Focusing On Acquiring New Clients And Increasing The Share Of Wallet For Existing Clients Across Different Lines Of Business.
• Engage And Inspire All Staff To Embrace The Vision And Strategy, Ensuring They Deliver On Strategic Priorities Through Strong Leadership, Setting A Positive Example, And Maintaining Continuous Communication With Colleagues At All Levels.
• Act As The Internal And External Ambassador For Indonesia, Representing The Country To Global Business Units And Markets, As Well As Clients And Potential Clients. Recognize Indonesia As An Important Execution Market And A Significant Part Of Our Global Portfolio Focused On Corporate And Fund Solutions End-Market.
• Manage And Coordinate Service Delivery Across All Lines Of Business, In Accordance With The Target Delivery Models And Operational Excellence Framework, Aligning With Our Ambition To Be The Leading Global Platform For Fund Solutions And Corporate Services For Our Clients.
• Continuously Enhance The Indonesia Activation Of The Market Success Model, Including Exploring Onshore Vs. Offshore Opportunities And Automation, To Drive Client Satisfaction, Maintain High Quality Standards, Improve Efficiency, And Establish Market Leadership.
• Work Alongside The Finance Director To Develop, Implement, And Execute Annual Budgets, Control Headcount And Cost-of-sales, And Identify Overhead Efficiencies And Establish Performance Measures To Optimize Resource Utilization Across All Functions And Lines Of Business.
• Continuously Enhance The Client Experience, Particularly In Terms Of Service Delivery And Proactive Identification Of Opportunities To Further Meet Clients Expanding Business Needs, Both In Indonesia And Cross-border, While Fostering Seamless Cooperation With Global Colleagues. Address And Resolve Client Service Issues Promptly And Effectively.

Job Requirements:

• Minimum 15 years working experience of leading a growing business, in a regulated, multinational, multi service environment.
• Deep experience of leading a professional services business delivering a broad range of services to both large local corporates and multi-national corporates.
• Proven track record in driving organic growth through increasing revenue from the existing client base as well as acquiring new clients.
• More than 5 Years of operational experience in multiservice, multi-country environments, covering offshoring, centralisation & standardisation initiatives aimed at serving an increasingly global client persona.
• Experience in actively managing change; from idea inception to fully implementing changes proposed.
• Robust capabilities around business planning, budgeting and managing P&Ls.
• The ideal candidate will also have a solid understanding of (Indonesia specific & general) Corporate Multi-National Expansion solutions (such as Company Secretarial, Payroll, Financial Accounting etc).