Corporate Client Service

PT Bank Mizuho Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading banking institution in Indonesia is searching for an individual to handle administration tasks and support customer transactions. The role involves performing daily operations, managing inquiries, and ensuring accurate KYC updates. Candidates should possess a Bachelor's degree in Marketing, Finance, or Banking and have approximately 2 years of relevant experience. This position requires effective communication and strong customer service skills.

Qualifications

• Minimum Bachelor Degree of Marketing/Finance/Banking.
• Around 2 years experience in related field as assistant relationship manager.

Responsibilities

• Handle administration tasks of the Department.
• Perform daily operational transactions as requested by customers.
• Handle customer transactions, inquiries, and collect adequate documents.
• Update KYC data by collecting corporate documents.
• Control and trace collection of original documents for PVT transactions.
• Answer and direct phone calls properly.
• Process incoming fax/e-mail instructions orderly.
• Check and respond to messages in the department's common e-mail.

Skills

Customer service

Communication skills

Knowledge of corporate banking products

Education

Bachelor Degree in Marketing/Finance/Banking or equivalent

Job description

Responsibilities

Handle administration tasks of the Department.

• Perform daily operational transactions as requested by customers.
• Handle customer transactions, inquiries and collect adequate documents related to the transactions.
• Update KYC data by collecting corporate documents.
• Control and trace collection of original documents for PVT transactions.
• Answer and direct phone calls with proper manner.
• Process incoming fax/e‑mail instructions orderly.
• Check incoming and respond to message in the department's common e‑mail according to priorities.
• Familiar with corporate banking products.

Requirements

• Minimum Bachelor Degree of Marketing / Finance / Banking or equivalent.
• Around 2 years experience in related field / as an assistant relationship manager.

Location: Central Jakarta, Jakarta, ID