Control Tower Executive/Coordinator

SawitPRO; Pekanbaru; On-site; IDR 30,000 - 60,000; Full time

Job summary

An innovative agritech startup is seeking a Logistics Coordinator to enhance first and last mile delivery operations. This role involves developing strategic plans, maintaining communication with delivery partners, and utilizing tracking systems to monitor vehicle movements. The ideal candidate will possess strong problem-solving skills and a commitment to professionalism. Join a forward-thinking company dedicated to revolutionizing the palm oil industry through sustainable practices and integrated digital solutions. This is an exciting opportunity to make a significant impact in a rapidly evolving sector.

Qualifications

• Bachelor's Degree in any major; logistics certification is a plus.
• Prior experience in logistics, transportation, or customer service preferred.

Responsibilities

• Develop strategic plans for delivery operations considering optimization.
• Analyze delivery performance metrics and generate improvement reports.

Skills

Logistics Management

Communication Skills

Problem-Solving

Attention to Detail

Customer Service

Education

Bachelor’s Degree

Certification in Logistics

Tools

Tracking Software

Computer Systems

Job description

About The Role

• Develop and implement strategic plans for first mile and last mile delivery operations, considering factors such as delivery routes optimization, customer demand patterns, and resource allocation.
• Maintain constant communication with drivers, couriers, and delivery partners to provide updates, instructions, and assistance as needed. Coordinate with various stakeholders to resolve delivery-related issues promptly.
• Utilize tracking systems and software tools to monitor the movement of delivery vehicles in real-time. Keep track of delivery statuses, locations, and any deviations from planned routes.
• Analyze delivery performance metrics, including on-time delivery rates, average delivery times, and customer satisfaction scores. Generate reports to identify trends, areas for improvement, and opportunities for cost reduction or efficiency enhancement.
• Proactively identify potential issues or delays in delivery operations, such as traffic congestion, route deviations, or vehicle breakdowns. Work collaboratively with the other team members to address problems and implement solutions.
  
  

Requirements

• Bachelor’s Degree in any major; additional education or certification in logistics or supply chain management is a plus.
• Prior experience in logistics, transportation, or customer service roles preferred.
• Strong communication skills, both verbal and written, with the ability to effectively communicate with diverse stakeholders.
• Excellent problem-solving abilities and attention to detail.
• Proficiency in using computer systems, software applications, and tracking tools.
• Commitment to upholding high standards of professionalism, integrity, and teamwork.
  
  

About The Company

SawitPRO is a cutting-edge green digital agritech startup located in the heart of Jakarta. Our mission is to be the best innovator that improves the lives of everyone in the palm oil industry. Through our integrated end-to-end agri-platform, we create a win-win-win scenario for people, planet, and prosperity.

We provide integrated apps that connect the supply chain stakeholders in the palm oil industry (Mills, DO Agents, Smallholders, Harvesters, Drivers, etc.). Creating a digital ecosystem that essentially boosts their productivity with effortless work documentation, affordable yet original agri-inputs, and agronomist services.

Our commitment extends beyond providing innovative solutions; we aim to nurture every aspect of Indonesia's palm oil industry. By fostering growth and sustainability, we strive to bring positive change to the lives of individuals in the palm oil sector, one at a time.