Content Moderator

Gear Inc.; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

Join a forward-thinking company as a Content Moderator in a vibrant and professional environment. You'll be responsible for ensuring the safety and compliance of online content while collaborating with a dynamic team. This role offers attractive benefits, including a signing bonus, health care services, and opportunities for career development. If you're passionate about content moderation and eager to work in a fun, international setting, this is the perfect opportunity for you. Fresh graduates are welcome, and immediate start is available!

Benefits

Attractive basic salary

Allowances (attendance, transportation, overtime)

Signing Bonus for New Hire

Mental Health Care service

BPJS Kesehatan

BPJS Ketenagakerjaan

Private Health Insurance

Monthly internal events

Paid leave

Career path

Qualifications

• Excellent English skills in writing, reading, listening, and speaking.
• Experience in content moderation or BPO is a plus.

Responsibilities

• Ensure content safety and legal compliance for short video products.
• Coordinate with departments to handle content violations.
• Review online videos and customer complaints.

Skills

English proficiency (B2 level)

Content moderation experience

Attention to detail

Teamwork

Microsoft Office

Google Drive

Education

Minimum D3

Job description

Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile - Gear Inc provides industry leading Image Moderation, Social Media Management, IT Consulting, Application Development, Game Development, and Outsourcing Services. We are experts in moderating online user generated content.

For more information, please visit our websites: https://www.gearinc.com/ and https://puremoderation.com/

Responsibilities:

Gear Inc is looking for young talents to join our social media content moderation team. Ideal candidates are able to adapt and are well known with fast moving and last moment change.

• Responsible for the content safety of short video products, ensuring their legal compliance.
• Coordinating with supervising departments to timely deal with contents violating our community and regulations, and to update operation standards.
• Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material.
• Reviewing/updating content on a popular social media platform.

Benefit:

• Attractive basic salary
• Allowance (attendance, transportation, overtime, and public holiday)
• Signing Bonus for New Hire Content Moderator
• Mental Health Care service (on site Psychologist and mental health application)
• BPJS Kesehatan
• BPJS Ketenagakerjaan
• Private Health Insurance
• Monthly internal events
• Paid leave
• Career path

Qualifications:

• B2 English level (Able to understand/read documents)
• Excellent skills in write, read, listen, and speak in English
• Content moderation or BPO work experience is a plus
• Have the ability to use Microsoft Office and Google Drive
• Good attention to details with a passion for maintaining a high standard of work
• Able to work in a team
• Fresh graduates from all majors are welcome (minimum D3)
• Able to start working immediately
• Willing to work on weekend and public holiday
• Able to work on shifting schedules including night shifts
• Willing to be placed in Surabaya, Voza Tower (Full WFO)

Working Environment

• International, fun, and professional working environment:
• Working closely with experienced foreign experts;
• Free drinks (coffee, mineral water, etc.)
• Training and career development opportunities;
• Sport activities and game room.

Working Location: Voza Tower, 23th floor. Jl. Mayjen HR. Muhammad No.31, Pradahkalikendal, Kec. Dukuhpakis, Surabaya, Jawa Timur 60189