Content Moderator

Gear Inc.; Denpasar; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading American outsourcing company, Gear Inc, seeks young talents to join its social media content moderation team in Denpasar, Bali. The role involves ensuring the legal compliance of video content and addressing community violations. Candidates should be proficient in English, detail-oriented, and willing to work in shifts. Attractive benefits include a basic salary, allowances, health care services, and professional development opportunities.

Benefits

Attractive basic salary

Attendance, transportation, and overtime allowance

Mental Health Care services

BPJS Kesehatan

BPJS Ketenagakerjaan

Private Health Insurance

Monthly internal events

Paid leave

Career path opportunities

Qualifications

• B2 English level required for document comprehension.
• Fresh graduates from all majors welcome.
• Content moderation or BPO work experience is a plus.

Responsibilities

• Ensure legal compliance of short video products.
• Coordinate with departments to address content violations.
• Review online videos and legal notices from customers.

Skills

Content moderation

Attention to details

English proficiency

Ability to work in a team

Education

D3 or equivalent

Tools

Microsoft Office

Google Drive

Job description

Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile - Gear Inc provides industry leading Image Moderation, Social Media Management, IT Consulting, Application Development, Game Development, and Outsourcing Services. We are experts in moderating online user generated content.

For more information, please visit our websites: https://www.gearinc.com/ and https://puremoderation.com/

Responsibilities:

Gear Inc is looking for young talents to join our social media content moderation team. Ideal candidates are able to adapt and are well known with fast moving and last moment change.

• Responsible for the content safety of short video products, ensuring their legal compliance.
• Coordinating with supervising departments to timely deal with contents violating our community and regulations, and to update operation standards.
• Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material.
• Reviewing/updating content on a popular social media platform.

Benefit:

• Attractive basic salary
• Allowance (attendance, transportation, overtime, and public holiday)
• Mental Health Care service (on site Psychologist and mental health application)
• BPJS Kesehatan
• BPJS Ketenagakerjaan
• Private Health Insurance
• Monthly internal events
• Paid leave
• Career path

Qualifications:

• B2 English level (Able to understand/read documents)
• Excellent skills in write, read, listen, and speak in English
• Content moderation or BPO work experience is a plus
• Have the ability to use Microsoft Office and Google Drive
• Good attention to details with a passion for maintaining a high standard of work
• Able to work in a team
• Fresh graduates from all majors are welcome (minimum D3)
• Able to start working immediately
• Willing to work on weekend and public holiday
• Able to work on shifting schedules including night shifts
• Willing to be placed in Denpasar, Bali (Full WFO)

Working Environment

• International, fun, and professional working environment:
• Working closely with experienced foreign experts;
• Free drinks (coffee, mineral water, etc.)
• Training and career development opportunities;
• Sport activities and game room.

Working Location: Imam Bonjol No 502, West Denpasar, Bali