Content Moderator

Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile - Gear Inc provides industry leading Image Moderation, Social Media Management, IT Consulting, Application Development, Game Development, and Outsourcing Services. We are experts in moderating online user generated content.

Responsibilities:

• Responsible for the content safety of short video products, ensuring their legal compliance.
• Coordinating with supervising departments to timely deal with contents violating our community and regulations, and to update operation standards.
• Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material.
• Reviewing/updating content on a popular social media platform.

Benefits:

• Attractive basic salary
• Allowance (attendance, transportation, overtime, and public holiday)
• Mental Health Care service (on site Psychologist and mental health application)
• BPJS Kesehatan
• BPJS Ketenagakerjaan
• Private Health Insurance
• Monthly internal events
• Paid leave
• Career path

Qualifications:

• B2 English level (Able to understand/read documents)
• Excellent skills in writing, reading, listening, and speaking in English
• Content moderation or BPO work experience is a plus
• Ability to use Microsoft Office and Google Drive
• Good attention to detail with a passion for maintaining a high standard of work
• Able to work in a team
• Fresh graduates from all majors are welcome (minimum D3)
• Able to start working immediately
• Willing to work on weekends and public holidays
• Able to work on shifting schedules including night shifts
• Willing to be placed in Denpasar, Bali (Full WFO)

Working Environment:

• International, fun, and professional working environment
• Working closely with experienced foreign experts
• Free drinks (coffee, mineral water, etc.)
• Training and career development opportunities
• Sport activities and game room

Working Location: Imam Bonjol No 502, West Denpasar, Bali