Community Relations Specialist

KiriminAja; Kota Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

KiriminAja seeks a passionate Community Relation Specialist to build and manage engaging communities for online sellers and MSMEs. In this role, you will design community initiatives, support user engagement, and collaborate with marketing to strengthen the community presence both online and offline.

Qualifications

• Minimum 3 years of experience in community building.
• Passionate about MSMEs and online communities.
• Familiar with organizing community events and engagement activities.

Responsibilities

• Design, build, and manage the KiriminAja community.
• Initiate engagement programs and monitor community conversations.
• Collaborate with marketing for awareness and retention.

Skills

Communicative

Creative

Proactive

Tools

Telegram

WhatsApp

Discord

Facebook Groups

Job description

Human Resource Generalist || HSE Staff || GA || Human Resources Performance Management

KiriminAja is a delivery platform that supports the growth of online sellers and MSMEs in Indonesia. We are looking for a Community Relation Specialist who is passionate about building communities, creating engagement, and driving user loyalty through a community-driven approach.

Requirements:

• Minimum 3 years of experience building and managing communities, especially in digital, e-commerce, or startup fields.
• Passionate about MSMEs, online communities, and social engagement.
• Communicative, creative, and proactive in generating community campaign ideas.
• Familiar with community platforms such as Telegram, WhatsApp, Discord, or Facebook Groups.
• Bonus points if you have experience organizing community events, webinars, or content engagement activities.

What You'll Do:

• Design, build, and manage the KiriminAja community (both online and offline).
• Be the front-liner for interaction with sellers, resellers, and MSMEs within the community.
• Initiate engagement programs such as webinars, online classes, community content, and offline activations.
• Collaborate with the marketing team to strengthen awareness and retention through the power of community.
• Support re-activation and new customer acquisition efforts.
• Monitor community conversations and social media to capture insights, feedback, and trends.